Find all hotels by Sotetsu in Shibusawa from ￥6,868

Clean and so many technologies!

Staffs spoke fluent English and are super communicative. Overall great experience, scenery of the onsen is amazing. Just want to highlight though, when we used the shuttle bus to arrive at the Gora Station, bus driver didn’t really help to carry the luggages down which is fine, just feels a bit weird to see the contrast before and after leaving the hotel. Overall, hospitality 9.5/10.

Susukinohara Ichinoyu was a lovely treat for us! Hakone was so different from the frenetic energy in Tokyo. There were many other resorts in the area, but were unable to accommodate our group of 17. Our ryokan was so peaceful and serene and the private room Onsen for each family was the icing on top. All of the staff members were friendly and helpful throughout our stay. The property is conveniently located next to a Family Mart where we were able to buy snacks and drinks before heading out for...

Nice staff, room smells like mold. Had to request to change room twice, nice hot springs. Breakfast is ok.

Great view of Mt.Fuji.

Amazing dinner in the hotel restaurant. The Wagyu beef was melt in your mouth fantastic. Great wine. The private onsen was perfect and so relaxing at the end of the night. Super comfortable bed and spacious room. Wish I had booked two nights. My only complaint is the coffee in the room is more espresso style and I love a big hearty cup of coffee in the morning. The hotel doesn’t offer coffee in the lobby which is a bummer. We didn’t add breakfast just because we don’t usually do breakfast....

The hotel was luxury at its finest. The staff was very helpful always always nice. We felt comfortable and never felt like the staff was judging us or trying to make things difficult. Our room was shaking with our own private onsen. That was amazing and a well deserved break in between our Tokyo vacation to just relax.

Fantastic selection at buffet breakfast . Wonderful Onsen

Amazing Hotel! Simply perfect! The best hotel we stayed in Japan! Highly recommend it ! Staff, our room, amenities and dinning options were perfect!

I really enjoyed the welcoming front office staff. They were very friendly and helpful. The room was very clean and spacious and unfortunately they were out of nonsmoking rooms so we had to book a smoking room We wish there were more nonsmoking rooms available. But everything else was amazing. We will definitely stay there again and recommend this hotel to our friends.

Very modern with great view of Mt. Fuji. I loved the low-oxygen exercise room.

It was a pleasant surprise arriving at Miss Morgan hotel, being treated kindly by staff and the room was lovely. I liked all the details and thought put into designing the room, the bathroom was so nice with the extra amenities and the bed and its linen was so comfortable. I didn't want to leave. I appreciate the little bonuses of coffee selection and bath salts on my room's floor, and also the breakfast pastries in the morning. I hope I can stay here again!

Very approachable for a more cultural, traditional experience. Was very easy for an American foreigner like myself to have a truly authentic experience. Staff is incredibly hospitable, helpful, patient, and capable. My first ryokan experience that I have Yusakaso to thank. Quality onsens, extraordinarily clean.

Good