「Had some encounter with Ms. Jamie , however the manager assure me had empathy, compassion for others, really appreciate his customer service experience, thanks 」
「Comfortable bed, great housekeeping, good food options in the area, nice pool, & friendly front desk staff. Only complaint would be that our room smelled faintly like cigarettes, other than that everything was clean and nice. 」
「The location was excellent.
The room was perfect. We had a complaint about noise from our neighbor and we were moved to another room with an apology from the staff for our experience.
This service was superior!!
We WILL be back!!」
「Thank you so much for the great view from our room and it’s in a wonderful and fun area.
The bar at this hotel and a bar at next door restaurant are great fun!
Definitely will visit again here!」
「The breakfast was great! Available until 9:30a, so appreciated being able to sleep in. We had a TV issue, but front desk handled quickly. The entire staff was very pleasant.」
「Liked the historic feel and the archeological dig site located just off the lobby (and still inside the hotel)!
Tahina gave excellent customer support」
"Most of staffs work properly but room making system and person who handle this part is terrible. Even I asked to clean and make room everyday, they do only half of the day while I stayed.
I strongly ask some refund of this bad service."