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「The staff was amazing! Everyone was so kind and helpful. The food was consistently delicious. My only issue was that the housekeeping service for my room was consistently poor. When I arrived the floor near the toilet was visibly dirty (yuck!), there was hair in the bathtub, and there was no shower gel. I reported these issues to hotel staff and they were not rectified. I ended up cleaning the bathroom floor myself. Eventually, I did reach out again (this time to my butler) and was able to get...

「Wonderful service and spotless rooms. Kitchenware and private entrance were convenient for travelers.」

「Positive: Well maintained property and rooms, Beautiful gardens, truly wonderful staff. Clean beach. Less positive: shore seaweed (but the staff puts a lot of effort to clean the beach every day), restaurants reservations are not always available. Overall an excellent experience, recommended.」

「Esa fue una viaje inolvidable y le recomiendo a todos」

「The suite was beautiful, the breakfast is not the best at all. The front desk, bar and buffet staff all had amazing service.」

「Todo muy bien los empleados super atentos」

「One thing that disappointed me during my stay was the hotel’s visitor policy. Guests were not allowed to have more than one person visit the room at a time, even briefly during the day. I completely understand limits on overnight guests or parties, but this policy felt unusually restrictive and was not clearly disclosed when booking. Had I known beforehand, I likely would have chosen a different hotel.」

「Clean room」

「I recently stayed at the Grand Palladium Select in Punta Cana and had a wonderful experience. The resort is beautiful and very large, with multiple pools, a wide variety of restaurants, and plenty of activities to keep guests entertained throughout their stay. The food selection was excellent, and there was always something different to enjoy. The beach was lovely, although there was some seaweed along the shoreline that could have been cleaned up a bit more. That said, it’s a natural...

「Excellent place to Staying it locally close to everything」

「This was honestly the worst hotel experience I’ve ever had. I chose this hotel because the pool and garden area looked beautiful in the photos, but unfortunately it was the worst hotel experience I’ve ever had. When we checked in and entered the room, every faucet had been left running and water was overflowing from the bathroom onto the floor. We informed the front desk and were told someone would come clean it, but when we went to ask again, we were simply handed a mop. We tried to clean it...

「Muy buen hotel!」

「I’m not usually an all-inclusive type of traveler, but this resort was a great fit for us. The property never felt crowded, the beach was wide and relaxing, and we liked having the flexibility to eat only what we wanted instead of feeling tied to buffet meals all day. Service throughout the stay was very good and the atmosphere was calm and enjoyable. The only downside was that there was really only one beachfront restaurant option nearby, Jellyfish Restaurant. The food there was just okay. We...

「The staff was amazing. The amount of pools and restaurants was great too! So many that we didn’t get to visit all of them. The rooms were very clean. The food choices were also great, being open to trying new things is key! The drinks were amazing, nothing was watered down like at other locations.」

「restaurant were not booked even with oral confirmations Very humid inside the room Can’t flash toilet papers in the toilet Shower was too hot and too cold Foods are terrible Only two options for breakfast and lunch The numbers of buses for transportation in the resort was too small Luggage was not picked up at the booked time 」

「The stay was amazing!!! The staff were very helpful and polite. The food was great!! A lot of different options to choose from. The only negative thing I have to say was all the seaweed on the shore of the beach. It was so much even at the beginning of the water when you first go in, I tried to get past it but I couldn’t. I stayed in the water for 3 minutes before I had my boyfriend carry me out all the way to and from the beach chairs. Other than that I really enjoyed myself.」

「Good food variety, from pizza to Latin American specialties. Pool and garden areas well maintained.」