プラヤ・エル・シエロ周辺のホテル

「Access to all pools is prohibited, we were told you had to pay extra, that is one reason we will not return to this hotel, apart from that I must say everything else was good, food was good, room and staff were exceptional.」

「Lo único bonito la vista a la playa nada más , el lugar está muy descuidado , atenciones pésimas , el aire lo prenden a las 9pm con la calor que hace , luego lo apagan a las 8am este lugar no debería ser rentable menos a ese precio 👎, todavía sigo esperado la devolución de un día que no nos quedamos」

「Todo me gusto.! El personal super atentos! Los cuartos siempre Limpios siempre nos ofrcian tuallas al medio dia de cortecia, los meseros muy atentos, mi hotel favorito de Cozumel …」

「Food isnt so good bit everything else is spectacular」

「Great variety in food and excellent」

「This is our second time staying here since February of this year. Totally love this place, been coming to Cozumel for over 40 years, I was so impressed with the staff and really everything from the restaurants to the snack bars across the street. All I can say is WOW. Should be back in October for dia de los Muertos celebration. See y’all soon and Thanks Again」

「エレベーターのボタン反応が悪かった。」

「We are on vacation now and have had nothing but disappointment since we have been here. The description says there is on sight car rental, but there is not. It says made to order breakfast but you have to purchase a meal ticket then take it to a restaurant at a different location. It says there are two pools, there is not. It says there is a swim up bar, there is not, in fact, there is no bar at all. There is a full size refrigerator but no microwave to heat up your food. We had to ask for...

「The property owner was very unresponsive. It was missing a few important amenities, which we then purchased under our own cost. Although the owner promised that we will be reimbursed for the cost, no actual reimbursement was given. There were water leakage in multiple spot which the owner failed to provide any solutions on. The WiFi in the house was not functioning properly neither. There were rust on most metal items inside the bathroom, and it was very moldy. The unit sits right on the main...

「I have stayed at secretes Cozumel several times. The group I was with switched it up this year and went to dreams. It was great. Same great service from resort.」

「To begin with we were lied to about our stay we were showed pictures of what our unit would look like and we got there a total different situation nasty I can go on and tell you everything, but it would take more than what this page would let me write」