Find hotels near Faro Celerain Eco Park, Cozumel from ￥51,959

"Overall Melia All Inclusive was a really good choice for a more intimate vibe if that is what you’re feeling. There isn’t a lot of loud party’s going on through out the days. The staff was amazing, always welcoming and delighted to see you where ever you are on the resort. Overall I love the fact the buffet does theme dinner nights through out the week. Always plenty of options even if you don’t eat seafood. My boyfriend and I stayed on the Level Room on the 10th floor and can’t get over the ocean views from sunrise to sunsets. Not to mention leaving the door open and falling asleep to the ocean waves. Thank you Melia for a wonderful experience. "

"4th year we have come here. We love everything about it. "

"Room was clean, bed was comfortable, staff was very friendly and attentive "

"Staff was great. Food Could use some improvements. Buffet is small and gets old. Only one restaurant and food is ok. They could use another restaurant but the Resort is older and could use updating. But overall was enjoyable. "

"The employees were fine the problem is the facility pictures are not the way we found the resort. The place is a snorkel and scuba divers resort which we are not... they all seemed to be enjoying their stay. To get to the restaurant you have to cross the street... my wife and I were looking for a beach where you can walk into the water and you can't because of the rocks. We arrived in time for lunch and the food was not good and not even closely the same as described or portrayed in photos. "

"Guests can expect an extremely clean environment throughout the hotel. Every space is not only spotless but also thoughtfully and attractively appointed, creating a welcoming and comfortable atmosphere for all who visit."

"Yes the staff was excellent. "

"Let’s start with the room service. We had to ask for towels at least 4 times during our 1 week stay. Towels were old, raggedy and literally falling apart. They didn’t stock our mini feodge daily and our amenities were never restocked (aside from the shampoo and body wash). Anytime we had a question we had to go to the client service center and they tried to sell us a timeshare EVERY TIME. In order or have dinner at one of the restaurants, other than the buffet, you had to make reservations at most 72 hours in advance, in person at the service center. You couldn’t just call or make them for the entire stay (which in our case was only 1 week). Food and drinks were mostly bad. I got food poisoning the 2nd night there. So did 2 other people in my party. The pharmacy at the resort charged 9 times more than the normal cost for medication. The same meds I bought in the resort for $500 mxps I bought for $60 mxps outside the resort. All pools closed at 8 pm and the towel and activities center closed 6pm. We witnessed a lot of clients complaining, on a daily basis, for the same and other reasons. During our stay, there was a child accident at the children’s pool that did not have a life guard on duty and staff escalated the situation by fighting with one of the child’s family members. Further there was not first aid administered by the resort. Two tourists rendered aid to the child. On a positive note, most of the staff and servers were friendly and polite. "

"The entertainment team was absolutely amazing. My kids actually cried having to say goodbye to them. They made my kids feel so special and got them to participate in things they wouldn’t have otherwise. We will be going back for them"