Find hotels near Celarain Lighthouse, Cozumel from ￥52,113

"Spent most time in adult only pool. Was very enjoyable."

"We were not notified at all that there would be construction going on during our stay. While on the beach we were literally less than 20 feet away from construction so while we are trying to relax on the beach all we can hear are LOUD power drills, slamming of wood, etc. It was anything BUT relaxing. And one of the nights we stayed the construction and loud power tools were still going at 10:00 PM at night. I was shocked that they were still working and shocked that the resort would allow that sort of disruption to happen so close to paying customer's rooms. We did not receive daily house keeping and sopent our last day on the resort with zero towels in our room and we did not even bother to ask the front desk because anything you ask for, if you don't have to ask twice, you have to wait an hour plus for. Also the view from my room was another wall and some of the pool. Less than desirable but we did not opt to pay for a certain view, so."

"Food needs improvement. Everything on the buffet is room temp"

"If I could rate with zero I could. The manager Victor Lopez ( that’s what he said ) did not help at all with all the incidents that happened to us. How to start: it was my 30 birthday and we called many times before coming to the hotel to make sure that the rooms were next to each other (I was traveling with my son, mother and husband) . They promised it would be like this, during the check in time they said that only one room was ready (even if the check in time is at 15h) we were kind enough to say « no worries » we will be back later … surprise surprise they sent my mother 4 floors far from us . The receptionist didn’t want to tell us the truth during the check in time so she just decided to tell us to come back « later « . The tv remote didn’t work at all.. he called and they say they didn’t have another LOL … for the price we paid this hotel isn’t worth it. I recommend staying in another all inclusive and just paying the parks separately. Also… I wouldn’t describe the hotel as all inclusive .. they have many things that aren’t included . Also at night , (midnight) there was a huge noise in the room. We called the reception and they came 40 mins later . The technicien said it was the filter of the pool or sth like that since our room was close to the central . They turned it off like 30 mins later so we finally went to sleep ….. not to forget that we ordered room service and they confirmed our order by calling to the phone and 40 mins later they called to cancel ."

"Overall Melia All Inclusive was a really good choice for a more intimate vibe if that is what you’re feeling. There isn’t a lot of loud party’s going on through out the days. The staff was amazing, always welcoming and delighted to see you where ever you are on the resort. Overall I love the fact the buffet does theme dinner nights through out the week. Always plenty of options even if you don’t eat seafood. My boyfriend and I stayed on the Level Room on the 10th floor and can’t get over the ocean views from sunrise to sunsets. Not to mention leaving the door open and falling asleep to the ocean waves. Thank you Melia for a wonderful experience. "

"Room was clean, bed was comfortable, staff was very friendly and attentive "

"Staff was great. Food Could use some improvements. Buffet is small and gets old. Only one restaurant and food is ok. They could use another restaurant but the Resort is older and could use updating. But overall was enjoyable. "

"The employees were fine the problem is the facility pictures are not the way we found the resort. The place is a snorkel and scuba divers resort which we are not... they all seemed to be enjoying their stay. To get to the restaurant you have to cross the street... my wife and I were looking for a beach where you can walk into the water and you can't because of the rocks. We arrived in time for lunch and the food was not good and not even closely the same as described or portrayed in photos. "

"Guests can expect an extremely clean environment throughout the hotel. Every space is not only spotless but also thoughtfully and attractively appointed, creating a welcoming and comfortable atmosphere for all who visit."