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Hotel Playa Encantada

2.5 star property
Beaux Arts hotel with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Photo gallery for Hotel Playa Encantada

Property entrance
Standard Room | 1 bedroom, in-room safe, desk, laptop workspace
Daily buffet breakfast for a fee
Reception
Garden
Nestled near Playa del Carmen Main Beach, Hotel Playa Encantada invites you to unwind on the sun-kissed terrace or take a leisurely stroll through the garden. Enjoy an outdoor pool and children's pool with sun loungers, connect with in-room WiFi, and take advantage of concierge services. The helpful staff has left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is ￥5,684
￥7,291 total
includes taxes & fees
Oct 1 - Oct 2

Room options

Check availability for these dates

Tonight

Sep 27 - Sep 28
Check availability for tonight Sep 27 - Sep 28

Tomorrow

Sep 28 - Sep 29
Check availability for tomorrow Sep 28 - Sep 29
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Apartment, Multiple Beds

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Apartment, Multiple Beds

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
LED TV
Separate bedroom
Sofa bed
Blackout drapes/curtains
  • 150 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Full-sized refrigerator/freezer
LED TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Private bathroom
Satellite channels
  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 1 King Bed with Sofa bed

Deluxe Apartment, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Apartment, 1 King Bed with Sofa bed

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
LED TV
Separate bedroom
Sofa bed
Blackout drapes/curtains
  • 150 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room

Highlights

Air conditioning
LED TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Private bathroom
Satellite channels
Daily housekeeping
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite Master with Garden View

1 bedroom, in-room safe, desk, laptop workspace

Suite Master with Garden View

  • 45 sq m
  • Sleeps 4

View all photos for Room Standard with Street View

1 bedroom, in-room safe, desk, laptop workspace

Room Standard with Street View

  • 25 sq m
  • Sleeps 2

View all photos for Room Standard with Street View

1 bedroom, in-room safe, desk, laptop workspace

Room Standard with Street View

  • 25 sq m
  • Sleeps 4

View all photos for Suite Master with Garden View

1 bedroom, in-room safe, desk, laptop workspace

Suite Master with Garden View

  • 45 sq m
  • Sleeps 4

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About the neighborhood

Located near the beach, Hotel Playa Encantada is in Downtown Playa del Carmen, a neighborhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Gran Coyote Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed.
Visit our Playa del Carmen travel guideOpens in a new window
Map
77710, QROO, Playa del Carmen, Calle 12 bis Nte

What's nearby

  • Quinta Avenida - 5 min walk - 0.4 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Mamitas Beach - 9 min walk - 0.8 km
  • Playa del Carmen Maritime Terminal - 14 min walk - 1.2 km
  • Xcaret Eco Theme Park - 11 min drive - 9.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Logia Café - ‬3 min walk
  • ‪El Doctorcito - ‬2 min walk
  • ‪El Compa - Birria Y Asadas - ‬3 min walk
  • ‪El Tapas Restaurante - ‬2 min walk
  • ‪Rebel Wings - ‬4 min walk

About this property

Hotel Playa Encantada

Hotel near Quinta Avenida
Located close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Hotel Playa Encantada provides a terrace and a garden. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, along with sun loungers
  • Buffet breakfast (surcharge), luggage storage, and an elevator
  • Tour/ticket assistance, concierge services, and a 24-hour front desk
  • A front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Playa Encantada offer comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Sofa beds and cribs/infant beds (surcharge)
  • Bathrooms with showers
  • 32-inch LED TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 195 to 250 for adults and MXN 95 to 150 for children

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Crib (surcharge)
  • In-room sofa bed
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Beaux Arts architecture
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Sofa bed

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 195 to 250 for adults, and MXN 95 to 150 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Encantada Hotel Playa
Playa Encantada
Playa Encantada Riviera Maya/Playa Del Carmen, Mexico
Playa Encantada Hotel Playa del Carmen
Playa Encantada Hotel
Playa Encantada Playa del Carmen
Encantada Del Carmen
Hotel Playa Encantada Hotel
Hotel Playa Encantada Playa del Carmen
Hotel Playa Encantada Hotel Playa del Carmen
Playa Encantada
Hotel Playa Encantada Hotel
Hotel Playa Encantada Playa del Carmen
Hotel Playa Encantada Hotel Playa del Carmen

Frequently asked questions

Does Hotel Playa Encantada have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Hotel Playa Encantada?

As of Sep 27, 2025, prices found for a 1-night stay for 2 adults at Hotel Playa Encantada on Oct 1, 2025 start from ￥5,684, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Playa Encantada pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Playa Encantada?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Playa Encantada?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Playa Encantada located?

Located in Downtown Playa del Carmen, this hotel is within a 15-minute walk of Quinta Avenida, Mamitas Beach, and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Gran Coyote Golf are also within 6 mi (10 km).

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