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"Staff was very kind & helpful, I liked that when we ate breakfast it was in our own little private section. We also got complementary drinks because of our Expedia status. Onsen was a good size for 2 people as well, view was amazing. Loved relaxing here."

"Check in was easy and smooth. The room was very clean. The toilet had its own room. Same with the excellent shower. Staff was excellent. They had free lockers where you could keep your luggage until check in time. Our only complaint was that they would not store our luggage after we checked out."

"Staff was excellent, food was amazing. The shuttle was very convenient. My room was very clean, traditional and quiet. I went in January and my room was warm and cozy. "

"Hot spring is great"

"Very cozy and nice staff :)"

"Perfect "

"Friendly staff, and clean and spacious room. The outdoor bath was amazing"

"Beautiful room filled with amenities for comfort. Spectacular views of Mount Fuji on a clear day!"

"Very clean and spacious room, staff were friendly "