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"Excellent service , delicious food , nice location"

"An Oasis just 80 kms from Tokyo! The hotel scenery envelopes you in lush trees, waterfalls, and rocks. What a delight! The two different Onsen are equally spectacular, but my favorite was the one with the waterfall. Yes, it is on the pricier end, but if you can make it work in your budget, I HIGHLY recommend this hotel. Staff are all friendly and helpful and the rooms are spacious. We had 3 people, so one of us had to “rough it”on a futon. So, three western beds would have been my first preference! Small detail however, as we had a magnificent time."

"Great location with beautiful views of the lake and Mt Fuji from your room."

"Cashless Hotel , good location for the cable car "

""While Hakone Gora Karaku is architecturally exquisite and offers a truly unique stay, the service model feels surprisingly hands-off. The inability to call the hotel directly suggests an intentional shift away from concierge support, which may not suit every traveler’s needs.""

"Staff were excellent. They were very helpful and friendly. Hot springs was a good experience. Lakeside meal was a great opportunity to taste a variety of Japanese foods. Rooms were comfortable and quiet. Great location for a quiet peaceful break. Courtesy coach was a good method of getting too and from Moto Hakone and to Odawara."

"Clean and spacious room. Staff were super friendly, courteous, and helpful. Love the environment and ambiance! Beautiful view and property."

"If you are going to Hakone, you should stay, and stay at the Fujiya Hotel for at least two nights. This place is magical, and the staff are unbelievably attentive and kind. The onsen is the definition of relaxing and has amazing views. The massage and facial were amazing. The western breakfast was so good, and the dinner at the restaurants in the hotel is worth the price for the experience. Don’t miss your opportunity to stay here if you pass through Hakone!"

"We had an amazing stay and our only regret was that we only stayed one night. Our room was large, the beds comfortable and the bathroom new and efficient. The overall properties and amenities were well above what we had expected. Stay at least 2 nights and enjoy both a wonderful property and beautiful area. "