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Hotel staff were accommodating, friendly, and knowledgeable. Easy vannservis in call for mountain any time from 8:30am-11am and 3-5pm daily - just a WhatsApp text and 10 minute drive away

The townhome was nice. Very clean and the reception desk & staff were extremely helpful & very timely when we called. Spacious home, heated floors very cozy. The shuttle service was good however being that it’s a little out of the city it would be more convenient to have a rental car. Wonderful & relaxing family holiday. The kitchen was also well equipped for cooking and staying in.

Everything perfect! Excelent service

Everything is fine!

Great room with a stunning view of Mt. Yotei ! Just could not get enough of that . Food options were great too since I do not eat authentic Japanese food . And the Onsen is wonderful .

A spotless, beautiful and modern hotel with every comfort. As the hotel was almost empty, we practically had the place to ourselves, which made our stay even more enjoyable. Breakfast was excellent, especially the japanese course. We were also kindly upgraded to a better room upon arrival. The rooms are very spacious and still have the brand new hotel feeling. We would like to mention the gentleman at breakfast who brought us coffee before we even had to ask. The onsen was modern and everything...

Wonderful stay in the penthouse unit! Spectacular views of Mt Yotei and the surrounding area! Clear communication from the staff and painless check-in/check-out process. Highly recommend MUSE Niseko!

walkable to the gondola and downtown restaurants. Friendly staff and a ride to our Sapporo shuttle was included.

Great

It was so good. Room is clean and nice!!

The Gondola Chalet was the perfect place for my group snowboarding at Grand Hirafu. Easy to find and check in. The chalets are walking distance to the King Gondola. So easy to get to the mountain first thing in the morning. The chalets have a great view, lots of room, very clean and everything you’ll need in the kitchen. We cooked at the chalet twice and walked to dinner nearby at some very yummy restaurants. This place is better than advertised. The concierge is very helpful and even left us...

Breakfast and amenities quality are really nice. All staffs are very kind and helpful. Everything satisfied. So I would like recommend Muwa Niseko very strongly.

One of the best ski hotels at which I have stayed. Ski valet is awesome. Beds were great. Showers were great. Kitchen was well stocked. Location is perfect.

Super nice staff super nice hotel super nice area super nice skiing. Overall super nice