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Higashiyama Niseko Village, a Ritz-Carlton Reserve

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Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Higashiyama Niseko Village, a Ritz-Carlton Reserve

Higashiyama Niseko Village, a Ritz-Carlton Reserve

4.5 star property

4.5/5 Wonderful

Guests rated this property 5.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Niseko, 28, 919 AZA SOGA, NISEKO CHO, ABUTA GUN

Explore the area

  • Popular LocationNiseko Takahashi Dairy Farm2 min drive
  • Popular LocationNiseko Mountain Resort Grand Hirafu13 min drive
  • Popular LocationNiseko Annupuri International Ski Area14 min drive

Choose dates to view prices

About this area

Niseko

Higashiyama Niseko Village, a Ritz-Carlton Reserve is located in Niseko. Niseko Village and Annupuri are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Niseko-Shakotan-Otarukaigan Quasi-National Park and Niseko Takahashi Dairy Farm. Enjoy the area's slopes with skiing, and don't miss out on the sledding, ice skating, and snowmobiling.
Visit our Niseko travel guideOpens in a new window
Map

What's nearby

  • Niseko Takahashi Dairy Farm - 2 min drive
  • Niseko Annupuri Gondola - 7 min drive
  • Niseko Distillery - 8 min drive
  • Niseko Mountain Resort Grand Hirafu - 13 min drive
  • Niseko Annupuri International Ski Area - 14 min drive

Getting around

  • Niseko Station - 7 min drive

About this property

Higashiyama Niseko Village, a Ritz-Carlton Reserve

Luxury hotel with free valet parking and 24-hour fitness center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a sauna, massage/treatment rooms, and 24-hour room service.
Higashiyama Niseko Village, a Ritz-Carlton Reserve offers 49 air-conditioned accommodations with indoor private spa tubs and minibars. 55-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Niseko hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.

Awards and affiliations

Higashiyama Niseko Village, a Ritz-Carlton Reserve is listed in the 2021 Condé Nast Traveler Hot List.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free offsite parking within 0.1 mi

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Sauna
  • Spa services

Family friendly

  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Turndown service

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LCD TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Private indoor spa tub
  • Restaurant dining guide
  • Slippers
  • Turndown service

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4 star
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Business friendly
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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Higashiyama Niseko Village
THE Ritz carlton Hotel Reserve Niseko
Higashiyama Niseko Village, a Ritz-Carlton Reserve Hotel
Higashiyama Niseko Village, a Ritz-Carlton Reserve NISEKO
Higashiyama Niseko Village, a Ritz-Carlton Reserve Hotel NISEKO

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 5 out of 10 reviews
5 - Excellent 50%
Rating 4 - Good. 5 out of 10 reviews
4 - Good 50%
Rating 3 - Okay. 0 out of 10 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 10 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 10 reviews
1 - Terrible 0%

5.0/5

Cleanliness

4.7/5

Staff & service

2.0/5

Amenities

4.6/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

4/5 Good

Stayed 2 nights in Apr 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
全スタッフおもてなしが行き届いております。 これ以上は必要無い程、お客様に対しての洞察力もあり優秀な対応でした。 ホテル設備ですが、全体的にプライベート感はあるものの、ホテル外観デザイン、ラウンジ、レストラン、風呂、ジム、朝食メニュー、などは宿泊プライスに対して期待したものとは違いました。
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
雪山
とても清潔で広い部屋だった。外はさすがに寒かったですが、お部屋では快適に過ごせました。雪の見える露天風呂も最高でした。
Stayed 1 night in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新しくできたばかり
Stayed 1 night in Dec 2020