5/5 Excellent
Verified traveler
Mar 23, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2021
Chalet Ivy Hirafu
Photo gallery for Chalet Ivy Hirafu
Overview of Chalet Ivy Hirafu
Chalet Ivy Hirafu
4.7/5 Exceptional
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
- Free WiFi
- Breakfast included
- Parking included
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- 72-hour vacancy between guest room stays
- Hand sanitizer provided
- Personal protective equipment
044-0081, Hokkaido, Kutchan, 188-19 Aza Yamada
Explore the area
- Niseko Mountain Resort Grand Hirafu1 min walk
- Niseko Takahashi Dairy Farm8 min drive
- Niseko Village10 min drive
Choose dates to view prices
About this area
Kutchan
Located in Kutchan, Chalet Ivy Hirafu is in the mountains. Niseko Mountain Resort Grand Hirafu and Niseko Village are worth checking out if an activity is on the agenda. Niseko-Shakotan-Otarukaigan Quasi-National Park and Niseko Takahashi Dairy Farm are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snowmobiling.
What's nearby
- Niseko Mountain Resort Grand Hirafu - 1 min walk
- Annupuri - 6 min drive
- Niseko Takahashi Dairy Farm - 8 min drive
- Niseko Village - 10 min drive
- Niseko Hanazono Resort - 29 min drive
Getting around
- Kutchan Station - 9 min drive
- New Chitose Airport (CTS) - 103 min drive
Restaurants
- HirafuZaka – Restaurant offering Japanese cuisine. Serves breakfast, lunch, and dinner daily.
- Apres Lounge – Serves light fare daily, happy hour available.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Social distancing
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- Free self parking on site
- Limited onsite parking
- Wheelchair-accessible parking available
- Height restrictions apply for onsite parking
- Free offsite parking
- Roundtrip airport shuttle (surcharge) during limited hours
- Area shuttle (surcharge)
- Free roundtrip train station shuttle
- Free ski shuttle
Food and drink
- Free English breakfast available daily 7 AM–10 AM
- 1 restaurant
- 1 bar
Things to do
- 24-hour fitness center
- Hot springs
- Spa services
Family friendly
- Babysitting/childcare (surcharge)
- DVD player
- In-room child care (surcharge)
- Laundry facilities
- Refrigerator
Conveniences
- Elevator
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Laundry facilities
- Luggage storage
- Multilingual staff
- Ski equipment rentals
- Ski-in/ski-out access
- Skiing lessons
- Ski passes
- Ski storage
- Tour/ticket assistance
Languages spoken
- Chinese (Mandarin)
- English
- Japanese
Outdoors
- Garden
- Terrace
Spa
- Aromatherapy
- Body treatments
- Indoor mineral hot springs (onsen)
- Massages
- Massage/treatment rooms
- Outdoor mineral hot springs (onsen)
- Reflexology
- Separate men/women areas in public bath
- Treatment room
- Yukata (Japanese robe)
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Braille signage
- Handrails in stairways
- In-room accessibility
- Wheelchair-accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair accessible (may have limitations)
- Wheelchairs available on site
More
- Designated smoking areas
- Fireplace in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Down comforter
- Pillow menu
- Premium bedding
Bathroom
- Bidet
- Free toiletries
- Hair dryer
- Shower
- Towels
Entertainment
- DVD player
- Flat-screen TV
- Satellite channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Refrigerator
Outdoor space
- Balcony
More
- Connecting rooms available
- Desk
- In-room massage
- Iron/ironing board (on request)
- Phone
- Safe
- Slippers
Similar properties
See similar properties
Kutchan
Air conditioned
3 star
Washer and dryer
Family friendly
Hotel
Guest rating 4.5+
Policies
Check-in
Check-in from 3:00 PM - midnight
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for JPY 9950 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: JPY 9950 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Chalet Ivy
Chalet Ivy Hotel
Chalet Ivy Hotel Kutchan
Chalet Ivy Kutchan
Chalet Ivy a Niseko Hotel Japan/Hokkaido - Kutchan-Cho
Chalet Ivy Japan/Hokkaido - Kutchan-Cho
Chalet Ivy
Chalet Ivy Hirafu Hotel
Chalet Ivy Hirafu Kutchan
Chalet Ivy Hirafu Hotel Kutchan
Frequently asked questions
Overall score and ratings
4.7
Exceptional
4.8/5
Cleanliness
4.8/5
Staff & service
4.8/5
Amenities
4.8/5
Property conditions & facilities
3/5 Okay
Kelvin
Business traveler
Sep 11, 2020
Liked: Staff & service
Stayed 1 night in Sep 2020
5/5 Excellent
Verified traveler
Traveled with partner
Mar 9, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020
5/5 Excellent
Paul
Traveled with family
Feb 28, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020
4/5 Good
SHAUN
Traveled with family
Feb 27, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020