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Chalet Ivy Hirafu

Photo gallery for Chalet Ivy Hirafu

Primary image
Outdoor spa tub
Flat-screen TV, DVD player
Flat-screen TV, DVD player
Premium bedding, down comforters, in-room safe, desk

Overview of Chalet Ivy Hirafu

Chalet Ivy Hirafu

3.5 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
044-0081, Hokkaido, Kutchan, 188-19 Aza Yamada

Explore the area

  • Popular LocationNiseko Mountain Resort Grand Hirafu1 min walk
  • Popular LocationNiseko Takahashi Dairy Farm8 min drive
  • Popular LocationNiseko Village10 min drive

Choose dates to view prices

About this area

Kutchan

Located in Kutchan, Chalet Ivy Hirafu is in the mountains. Niseko Mountain Resort Grand Hirafu and Niseko Village are worth checking out if an activity is on the agenda. Niseko-Shakotan-Otarukaigan Quasi-National Park and Niseko Takahashi Dairy Farm are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledding.
Visit our Kutchan travel guideOpens in a new window
Map

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 1 min walk
  • Niseko Takahashi Dairy Farm - 8 min drive
  • Niseko Village - 10 min drive
  • Annupuri - 11 min drive
  • Niseko Hanazono Resort - 88 min drive

Getting around

  • Kutchan Station - 9 min drive
  • New Chitose Intl. Airport (CTS) - 103 min drive

About this property

Chalet Ivy Hirafu

Ski-in/ski-out hotel with a ski shuttle
Ski into Chalet Ivy Hirafu, where you can relax in massage/treatment rooms, enjoy a drink at the bar/lounge, or have a meal at the restaurant.
Chalet Ivy Hirafu offers 78 accommodations with DVD players and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

Languages spoken

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Area shuttle (surcharge)
  • Free roundtrip train station shuttle
  • Free ski shuttle

Food and drink

  • Free English breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • HirafuZaka
  • Apres Lounge

Things to do

  • 24-hour fitness center
  • Hot springs
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski equipment rentals
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Indoor mineral hot springs (onsen)
  • Massages
  • Massage/treatment rooms
  • Outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Treatment room
  • Yukata (Japanese robe)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Handrails in stairways
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

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Guest rating 4.5+
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Hotel
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3 star
3 star
Business friendly
Business friendly
Washer and dryer
Washer and dryer

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 9950 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: JPY 9950 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chalet Ivy
Chalet Ivy Hotel
Chalet Ivy Hotel Kutchan
Chalet Ivy Kutchan
Chalet Ivy a Niseko Hotel Japan/Hokkaido - Kutchan-Cho
Chalet Ivy Japan/Hokkaido - Kutchan-Cho
Chalet Ivy
Chalet Ivy Hirafu Hotel
Chalet Ivy Hirafu Kutchan
Chalet Ivy Hirafu Hotel Kutchan

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 185 out of 238 reviews
5 - Excellent 78%
Rating 4 - Good. 46 out of 238 reviews
4 - Good 19%
Rating 3 - Okay. 3 out of 238 reviews
3 - Okay 1%
Rating 2 - Poor. 3 out of 238 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 238 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights at Chalet Ivy Hirafu. We loved it and had an amazing stay. Thank you so much for the great hospitality. It will be our go-to choice when we visit Niseko again. The room was spacious and there were plenty of in-room amenities that are so thoughtful. The onsen was wonderful and clean, especially loved the outdoor onsen. The service was top-notched, all the staff were super helpful and the shuttle service was so convenient to bring guests back and forth the ski area or Kutchan station, it was basically on demand and not limited to a fixed schedule. Breakfast was great too and the wine vending machine was awesome. Thank you!
Stayed 2 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Chalet Ivy are very helpful and friendly, so from the moment of booking, to check in, to support during the stay, it was excellent. The hotel itself is very clean well situated and has all the options to relax. It is very well equipped for the active wintersport person with individual lockers for each room for your gear. The shuttle bus service to and from the station and the Gondola is excellent and on demand. I am very satisfied with my stay at Chalet Ivy.
Stayed 3 nights in Mar 2021

3/5 Okay

Business traveler
Liked: Staff & service
Stayed 1 night in Sep 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Incredibly friendly staff. Wonderful Onsen!
Stayed 7 nights in Feb 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020