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"Everything was excellent, from caring staff, property condition and food. Please note that there is no lift, but they take your bags up and down (2-4 floors). Free coffee/tea in their cafe/bar. Onsen was also very good. Room was spacious and we were allowed an early check-in. Highly recommended if you are visiting Chuzengi. Take care driving up the winding road during winter."

"温泉とても気持ちよかったです！ 食事は地元の名産品などこだわりを感じられました。スタッフの皆さんも優しくて、居心地の良い1泊2日でした。 "

"Luxurious comfort."

"部屋の露天風呂が、かなりぬるかった。夕食の鱧吸いが、骨切が、不十分で、ガッカリしました！"

"Great room and outstanding service. The breakfast was excellent too"

"Fantastic hotel with nice staff however, the dinners and breakfast aren't very friendly to those who have seafood allergies."

"The room is spotless. There are very wide variety of foods in buffet breakfast. High hospitality."

"What a beautiful location and wonderful hotel."

"The staff were friendly and very helpful throughout our stay and made every effort to accommodate our needs. We really enjoyed the food, it was excellent as were all the catering staff. "

"Loved our stay here, location was perfect "

"Staff and food quality both are good"

"We were traveling with a large family and this property suited our needs perfectly. We had space for kids and adults, plus there's laundry and an onsen. The kitchen was well stocked and easy to use. We'd definitely come back to this location."