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Chuzenji Kanaya Hotel

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View from Room
View from Room
Minibar, desk, free WiFi
Minibar, desk, free WiFi

Overview of Chuzenji Kanaya Hotel

Chuzenji Kanaya Hotel

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Bar
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
321-1661, Tochigi-ken, Nikko, Chuugushi 2482

Explore the area

  • Popular LocationLake Chūzenji1 min walk
  • Popular LocationRyuzu Waterfall19 min walk
  • Popular LocationMount Nantai5 min drive
  • AirportUtsunomiya (QUT)69 min drive

Choose dates to view prices

About this area

Nikko

Located in Nikko, Chuzenji Kanaya Hotel is in the mountains. British Embassy Villa Memorial Park is a notable landmark, and the area's natural beauty can be seen at Ryuzu Waterfall and Italian Embassy Villa Memorial Park. Tochigi Prefectural Nikko Natural Science Museum and Irohazaka Winding Road are also worth visiting.

What's nearby

  • Lake Chūzenji - 1 min walk
  • Ryuzu Waterfall - 19 min walk
  • Mount Nantai - 5 min drive
  • Senjogahara Marshland - 8 min drive
  • Chuzenji Temple - 8 min drive

Getting around

  • Nikko Station - 32 min drive

About this property

Chuzenji Kanaya Hotel

3.5-star hotel near Ryuzu Waterfall
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/café. WiFi in public areas is free. Additionally, a 24-hour front desk, wedding services, and a garden are onsite. All 60 rooms offer free WiFi and free wired Internet, plus balconies and LCD TVs with satellite channels. Refrigerators, minibars, and desks are among the other amenities available to guests.
Chuzenji Kanaya Hotel offers 60 air-conditioned accommodations with minibars and slippers. Rooms open to balconies. LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Nikko hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–9:30 AM: JPY 2592 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar

Things to do

  • Hot springs

Family friendly

  • Refrigerator

Conveniences

  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Wedding services

Languages spoken

  • Japanese

Outdoors

  • Garden
  • Terrace

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/tub combination

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Desk
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: JPY 2592 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Chuzenji Kanaya Hotel Nikko
Chuzenji Kanaya Hotel
Chuzenji Kanaya Nikko
Chuzenji Kanaya
Chuzenji Kanaya Hotel Hotel
Chuzenji Kanaya Hotel Nikko
Chuzenji Kanaya Hotel Hotel Nikko

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 31 out of 61 reviews
5 - Excellent 51%
Rating 4 - Good. 22 out of 61 reviews
4 - Good 36%
Rating 3 - Okay. 6 out of 61 reviews
3 - Okay 10%
Rating 2 - Poor. 1 out of 61 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 61 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
While we found the hotel to be very comfortable, there were a couple of drawbacks. It's rather remote with very few restaurant options nearby, meaning that we had to eat at the hotel restaurant. While the meals were good, they were pricey.
Stayed 2 nights in Nov 2019

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service
There is nothing in the bin 70 of the hotel. You have to use the hotel restaurant which is good but expensive. You cannot see the lake because of the trees and you hear the noise from the street in front when sleeping with open window
Stayed 1 night in Sep 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
We thoroughly enjoyed our stay. The staff is exceptionally friendly and give superb customer service. The elegant dining room menus for dinner are outstanding and the attention to each detail and is fun to watch unfold with each course. I especially enjoyed the Japanese breakfast option and again every detail is impeccable. The onsen is relaxing and the lake is close by. The hotel shuttle bus is convenient and again the staff is a great asset. We will definitely stay again.
Stayed 2 nights in Aug 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing lakeside stopover
Convenient stopover, on bus route to yumoto onsen and hiking trails. Lovely onsen at the hotel which we used after hiking and in late evening. Half board option gave us an excellent dinner in Japanese/French style