Nikko Ryokans

Great hot spring, feel comfortable to stay in this location

Great hotel! Clean, kind staff, delicious meals, great view

The whole hotel was clean and the staff were amazing! There were English explanations for everything and the staff spoke some English. They had lots of facilities, including coffee/tea machines and an amazing sento bath! I would highly recommend staying here!

The view from the hotel is awesome, the service of the hotel is exceptional, the food in the hotel is superb. The best hotel that I had been to in japan. I love it so much that I miss it. Thank you

The staff could not explain the reason of the advanced payment (前受金) and I didn't have the refund after the check out.

It was a nice hotel. However, two things were remarkably bad. I found fungus in the shower curtain and the bathtub had also fungus. Second, the hot water supply in the shower had intermittently (e.g., every 30 seconds) hot and cold water flow, which was really disturbing. This is about the shower ...

The hotel provided excellent service by the staff member. On the checkin day, Watanabe-san sent me email to confirm my arrival time and dinner time. We had to change to later time that they have no problem to accommodate. Watanabe-san also came to the train station to pick us up by car without us ...

Everything was great (location, food, staff, view from room, etc.). However, our room smelled a little (like mold?), so that bothered me.

Liked the interior and the attention to little details they provide. However, food quality can be better; had better food at other onsen.

A unique choice for holidaying in Kinugawa-Onsen or Nikko. Buffet meals included, club nights, and early morning tannoy announcements in the bedrooms make for quite an odd mixture of experiences. Balcony views over the river are AMAZING but the town doesn’t have much to do unless you have access ...

The onsen is outstanding, the food was very tasty and filling. We were stunned at the level of care and the attention to detail. It was a serene environment and a great place to unwind.