マーララゴ ホテル

「Highly recommend this hotel. Everything felt brand new. Staff was overly friendly. Gym, laundry, pool, snacks, common area were all great. I booked my room 1 hour in advance and had everything waiting for me. Several restaurants in the area as well within walking distance.」

「The room temperature was good it was cleaned. We only got Two towels for 4 people, the shampoo and body wash bottles were emptied , we requested and they came to refill then at the time we had to check out.」

「Amazing one night stay! The shuttle came to get us from the airport. Helped us load and unload our luggage. Front desk was very kind at check in and check out. Super clean. Would definitely stay here again!!」

「Amazing hotel and staff! Every amenity was thought of and available. Can’t wait to come back!」

「Very cute room. Useful to have a whole kitchen and full bathroom. The rollaway and the kind sized beds were both pretty uncomfortable though. Nobody really slept well. I would say that other than that the place was very nice. The location was very convenient to the beach, with a shuttle between. There was also a nice coffee and breakfast place nearby.」

「Was supposed to check in around 4pm, room was not ready . After waiting 2hours they gave us another room. The blow dryer was shooting sparks they gave me a brand new one. Charging outlets not working. Not enough lighting. Toilet base was dirty. The laundry one washer was out of service and the other one didn’t spin out. Had to go to laundromat elsewhere. Windows and mirrors had dirty finger prints.」

「We checked in the hotel and found bed bugs immediately in the bed of our room. We alerted the front desk and they said they were booked and could not and would not assist us more than offering clean sheets for a bed bug infested room. I took my family and found another hotel in town that was much nicer. I returned the next day and asked for refund for our stay and was told the hotel would only offer a one night refund. I am still waiting for that to be reflected on my card statement. This hotel...

「Front desk guy was terrible. No water pressure. Easy to find.」

「Clean, quiet, nice staff !!」

「Yu」