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"A very traditional Japanese hotel with thorough service, we had a very nice stay. Staff took care of swapping out the futon, alongside bus services to various parts of Kusatsu. The onsen was well maintained and also tattoo friendly!"

"Loved this place! Super clean and convenient. Loved the Onsen in the hotel. The shuttle to Yubatake was great! This was a great place to stay, even more so if you bring your dog as they are very dog friendly!"

"Loved the private open air onsen in our suite. Loved the free snacks during afternoon tea and the late night ramen snack perfect after walking in the village"

"Great hotel, with very attentive staff, especially in the restaurant. The restaurant staff is very helpful and friendly. The hotel itself very clean and comfortable."

"The food is delicious and very varied. And the onsen bath was fantastic. They have access to a spring that makes your skin feel soft like cotton. Truly a lovely experience"

"Room was clean and spacious and staffs were very accommodating "

"suggest us breakfast at 7 which was lambasted by my wife didn’t mention the 9 o clock option first lazy to finish work early stuck an envelope under my door at midnight saying onsen closed tomorrow for tv crew shooting. We paid for our stay , not the freaking tv crew ."

"Clean room, friendly staff and breakfast was thoughtful and delicious."