ホーズ・ハイツ ホテル

「We are a party of two. No favorable point at all about the hotel. We checked in shortly after 3pm. First of all, upon entering the room, we noticed a smell of urin, coming from the AC unit. We immediately reported the problem. Hotel clerk said to send a maintenace personnel to the room. No one came. We had to sleep in the foul smell all night without the AC. Also, the bath drained extremely slow. Next morning we made a compalint about the two problems. The hotel clerk at the counter (a...

「This hotel was super clean and the staff was amazing」

「20歳の息子と2人で利用しようとして、先に息子をチェックインさせようとしたところ、21歳未満だから、チェックイン不可との対応をされました。事前にメールで、息子の名前を連絡していたにもかかわらずです。私のチェックインか深夜だったので、息子は別の場所に泊まりました。」

「1日目だけ」

「The staff was pleasant that registered me. The room, air conditioning was perfect. My son was able to drink coffee. The beds were comfortable we had a great nights rest!」

「Decent stay. Staff member didn’t offer or ask if parking pass was needed, even though they are known to tow. She could have been better (dark hair with red/blonde highlights—Indian/Spanish) 」

「Very clean. AC was good but not ice cold. Older ac unit in room. But convenience to stores and restaurants a big plus!!」

「Staff was good and were very happy with our stay!」

「Had to check out early due to the excessive noise from the room next to me staff was not helpful in handling the situation」

「Over all my stay was good No Complaints…..」

「I arrived late around 3:00 am. The front desk got me to my room quickly. Check out wasn’t until noon, so I didn’t worry about an alarm. I had an omelette at the restaurant. Overall, a great place to rest before I headed home from BWI.」

「A nice clean place with fresh breakfast」