「We've been staying at this hotel for over 20 years, never had a bad stay yet. Beds extremely comfortable, rooms spacious, staff are very friendly. The recent refurbishment just adds more appea」
「Had a very comfortable stay. Beds really comfy. Staff really good especially Fiona she was very helpful. One little thing shower was too cold and also could do with recycling bins . It was lovely and clean . Have stayed before and would definitely stay again. Durham a lovely city. 」
「The buildings are unique, and so is the hospitality. Nothing is too much trouble. The staff are well trained, professional yet friendly. The food choice and quality is outstanding. We would not hesitate to stay again. Thank you Lumley Castle Hotel!!」
「It’s a lovely hotel and very convenient stop. The staff were super friendly and helpful.
We only had breakfast but it was delicious and plenty of it. The decor was lovely but needed a bit of tidying and the vase on the table needed a clean. I’m not keen on fake flowers which gather dust and the winter sun shows the glass vase needing a polish.
I’m being picky hoping I’m being helpful. It was a fab stay and I thoroughly recommend it and would stay again. 」
「Bentley`s exceeded my expectations in all ways .Because my room was so inexpensive I was not expecting my stay to be so excellent .The room was spotless, the shower and bathroom superb .The bed was really comfortable and the hotel itself was very quiet at night .Facilities for tea and coffee making , a great value breakfast and a relaxed and friendly staff made for a superb stay .It is within walking distance of the city centre and the immediate area is a foodie paradise .Lots of different...
「Really lovley area, check-in was easy and Jay was nice enought to let us drop our bags early so we could explore newastle.
Of note, due to train strikes 2 of our trains were canceled or skipped the Cramlington stops so keep an eye on that if you make any appointments that rely on public transport.」
"This hotel is close to the airport. The restaurant staff are not friendly. They look like student staff.
Although the location is good, the facilities are old."