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Citysteps Hotels Newcastle West

2.0 star property
Hotel in Newcastle-upon-Tyne, near St. James' Park

Choose dates to view prices

Located close to St. James' Park, Citysteps Hotels Newcastle West has plenty to offer. Stay connected with free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Housekeeping
The current price is ￥7,298
￥8,758 total
includes taxes & fees
Jan 18 - Jan 19

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room

Free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Digital channels
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room-Shared

Free WiFi, bed sheets

Standard Double Room-Shared

Highlights

Heating
Flat-screen TV
Digital channels
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Studio

Free WiFi, bed sheets

Standard Double Studio

Highlights

Heating
Flat-screen TV
Private bathroom
Digital channels
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quad Room

Free WiFi, bed sheets

Standard Quad Room

Highlights

Heating
Flat-screen TV
Private bathroom
Digital channels
Daily housekeeping
  • 11 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quad Room-Shared

Free WiFi, bed sheets

Standard Quad Room-Shared

Highlights

Heating
Flat-screen TV
Digital channels
Daily housekeeping
  • 11 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room-Shared

Free WiFi, bed sheets

Standard Single Room-Shared

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Digital channels
Daily housekeeping
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Free WiFi, bed sheets

Standard Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Private bathroom
Digital channels
Daily housekeeping
  • 11 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room-Shared

Free WiFi, bed sheets

Standard Twin Room-Shared

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Digital channels
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard family of 5 room

Free WiFi, bed sheets

Standard family of 5 room

Highlights

Heating
Flat-screen TV
Private bathroom
Digital channels
Daily housekeeping
  • 11 sq m
  • Sleeps 5
  • 5 Twin Beds

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About the neighborhood

Map
NE4 6SQ, England, Newcastle-upon-Tyne, 157 Elswick Rd

What's nearby

  • St. James' Park - 17 min walk - 1.5 km
  • Chinatown - 17 min walk - 1.5 km
  • Utilita Arena Newcastle - 18 min walk - 1.5 km
  • University of Newcastle-upon-Tyne - 5 min drive - 2.3 km
  • Newcastle-upon-Tyne Theatre Royal - 5 min drive - 2.3 km

Getting around

  • Monument Station - 3 min drive
  • Manors Station - 5 min drive
  • Newcastle Intl. Airport (NCL) - 20 min drive

Restaurants

  • ‪Komal Curry House - ‬11 min walk
  • ‪Greggs - ‬8 min walk
  • ‪Fattoush - ‬8 min walk
  • ‪Persian Bite - ‬11 min walk
  • ‪Earthlings - The Healing Café - ‬14 min walk

About this property

Citysteps Hotels Newcastle West

Hotel near St. James' Park
Close to Quayside, Citysteps Hotels Newcastle West has plenty to offer. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Smoke-free premises
Room features
All guestrooms at Citysteps Hotels Newcastle West have amenities such as free WiFi.
More conveniences in all rooms include:
  • Showers and shampoo
  • 32-inch flat-screen TVs with digital channels
  • Heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators

Property is also known as

Citysteps Newcastle West Hotel
Citysteps Newcastle West Newcastle-upon-Tyne
Citysteps Newcastle West Hotel Newcastle-upon-Tyne

Frequently asked questions

Is Citysteps Hotels Newcastle West pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Citysteps Hotels Newcastle West?

As of Jan 7, 2026, prices found for a 1-night stay for 2 adults at Citysteps Hotels Newcastle West on Jan 18, 2026 start from ￥7,298, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Citysteps Hotels Newcastle West?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Citysteps Hotels Newcastle West?

Check-out is at 11:00 AM.

Where is Citysteps Hotels Newcastle West located?

Located in Elswick, this hotel is within 1 mi (2 km) of Mill Volvo Tyne Theatre and St. James' Park. Nuns Moor Park and Life Science Centre are also within 1 mi (2 km). St James Station is 20 minutes by foot and Central Station is 23 minutes.

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Reviews

Citysteps Hotels Newcastle West Reviews

8.4

Very Good

9.2

Cleanliness

8.4

Amenities

9.4

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 17 out of 33 reviews
Rating 8 - Good. 11 out of 33 reviews
Rating 6 - Okay. 1 out of 33 reviews
Rating 4 - Poor. 2 out of 33 reviews
Rating 2 - Terrible. 2 out of 33 reviews

Reviews

10/10 Excellent

Shadrach E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and good amenities
Stayed 1 night in Sep 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good shops nearby
Stayed 3 nights in Oct 2025

10/10 Excellent

edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place, will recommend to anyone
Stayed 1 night in May 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely time, got upgraded and the rooms were lush very clean and big. Would definitely stay again, thank you!
Stayed 1 night in Jun 2025

10/10 Excellent

kayleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff were lovley so helpful and very acomodating
Stayed 4 nights in Jul 2025

10/10 Excellent

Shadrach E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time at Citysteps and I really enjoyed my stay. Great customer service experience. I look forward to my next stay at the hotel ❤️
Stayed 1 night in Aug 2025

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty room nice staff

The woman was very nice showing us the room however the room itself was dirty
Stayed 1 night in Jul 2025

8/10 Good

Olivier

Liked: Cleanliness, staff & service
Very clean. Could use a bit more storage (hooks and shelves), especially in the bathroom.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service
Recommended if you want somewhere to stay for the night. Clean. Friendly staff. 25 min walk from main city centre/arena’s ect. Quiet area. Only bad thing for me was a room for 4 people and there was just 1 plug socket. 4 of us having to take turns to charge phone. Need more , not really ideal in 2025…
Stayed 1 night in Oct 2025

8/10 Good

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Plugs were not in a convenient place which meant the lamps on the bedside tables weren't actually plugged into anything and we had to charge our phones across the room. In terms of price it was very reasonable and the facilities were kept very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Really fresh, clean room at fantastic value. Friendly staff. Just over a mile walk out of city centre - not the nicest area, but overall value is tremendous. Room was very clean.
Stayed 1 night in Nov 2025

8/10 Good

Eduard

Liked: Cleanliness
Kamer is gedateerd maar prima schoon verblijf voor dit geld. Personeel is zeer behulpzaam en vriendelijk.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kurtis

Liked: Cleanliness, amenities, property conditions & facilities
class
Stayed 1 night in Nov 2025

6/10 Okay

chris

Stayed 1 night in Dec 2025

4/10 Poor

Karen

Stayed 3 nights in Dec 2025

4/10 Poor

Sharon

Stayed 1 night in Dec 2025

2/10 Terrible

Neha

Stayed 1 night in Nov 2025

8/10 Good

Opeyemi

Stayed 1 night in Nov 2025

10/10 Excellent

lucy

Stayed 1 night in Aug 2025

10/10 Excellent

Barry

Stayed 1 night in Aug 2025

8/10 Good

Melissa

Stayed 1 night in Jul 2025

8/10 Good

Patrick

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025