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Citysteps Hotels Newcastle West

2.0 star property

Choose dates to view prices

Located close to St. James' Park, Citysteps Hotels Newcastle West has plenty to offer. Stay connected with free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Housekeeping
The current price is ￥8,104
￥9,725 total
includes taxes & fees
Mar 23 - Mar 24

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room

Free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Digital channels
Daily housekeeping
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room-Shared

Free WiFi, bed sheets

Standard Double Room-Shared

Highlights

Heating
Flat-screen TV
Digital channels
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Studio

Free WiFi, bed sheets

Standard Double Studio

Highlights

Heating
Flat-screen TV
Private bathroom
Digital channels
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quad Room

Free WiFi, bed sheets

Standard Quad Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Digital channels
Daily housekeeping
  • 11 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quad Room-Shared

Free WiFi, bed sheets

Standard Quad Room-Shared

Highlights

Heating
Flat-screen TV
Digital channels
Daily housekeeping
  • 11 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room-Shared

Free WiFi, bed sheets

Standard Single Room-Shared

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Digital channels
Daily housekeeping
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Free WiFi, bed sheets

Standard Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Digital channels
Daily housekeeping
  • 11 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room-Shared

Free WiFi, bed sheets

Standard Twin Room-Shared

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Digital channels
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard family of 5 room

Free WiFi, bed sheets

Standard family of 5 room

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Digital channels
Daily housekeeping
  • 11 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Beds

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About the neighborhood

Located in Elswick, a neighborhood in Newcastle-upon-Tyne, Citysteps Hotels Newcastle West is near a train station. St. James' Park and Bigg Market are local landmarks, and some of the area's attractions include Newcastle-upon-Tyne Discovery Museum and Life Science Centre. Looking to enjoy an event or a game while in town? See what's happening at Utilita Arena Newcastle or Gateshead International Stadium. Visit our Newcastle-upon-Tyne travel guide
Map
NE4 6SQ, England, Newcastle-upon-Tyne, 157 Elswick Rd

What's nearby

  • Leazes Park showing a lake or waterhole
    Leazes Park
    14 min walk - 1.2 km
  • St. James\' Park showing modern architecture and a city
    St. James' Park
    17 min walk - 1.5 km
  • Chinatown featuring heritage elements
    Chinatown
    17 min walk - 1.5 km
  • Night time Bridge Shot
    University of Newcastle-upon-Tyne
    5 min drive - 2.3 km
  • Utilita Arena Newcastle
    18 min walk - 1.5 km

Getting around

  • Monument Station
    3 min drive
  • Manors Station
    5 min drive
  • Newcastle Intl. Airport (NCL)
    20 min drive

Restaurants

  • Komal Curry House
    11 min walk
  • Greggs
    8 min walk
  • Moulin Rouge
    14 min walk
  • Fattoush
    8 min walk
  • Persian Bite
    11 min walk

About this property

Citysteps Hotels Newcastle West

Hotel near St. James' Park
Close to Quayside, Citysteps Hotels Newcastle West has plenty to offer. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Smoke-free premises
Room features
All guestrooms at Citysteps Hotels Newcastle West have amenities such as free WiFi.
More conveniences in all rooms include:
  • Showers and shampoo
  • 32-inch flat-screen TVs with digital channels
  • Heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Citysteps Newcastle West Hotel
Citysteps Newcastle West Newcastle-upon-Tyne
Citysteps Newcastle West Hotel Newcastle-upon-Tyne

Frequently asked questions

Is Citysteps Hotels Newcastle West pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Citysteps Hotels Newcastle West?

As of Mar 15, 2026, prices found for a 1-night stay for 2 adults at Citysteps Hotels Newcastle West on Mar 23, 2026 start from ￥8,104, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Citysteps Hotels Newcastle West?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Citysteps Hotels Newcastle West?

Check-out is at 11:00 AM.

Where is Citysteps Hotels Newcastle West located?

Located in Elswick, this hotel is within 1 mi (2 km) of Mill Volvo Tyne Theatre and St. James' Park. Life Science Centre and Newcastle-upon-Tyne Discovery Museum are also within 1 mi (2 km). St James Station is 20 minutes by foot and Central Station is 23 minutes.

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Reviews

Citysteps Hotels Newcastle West Reviews

8.6

Excellent

9.2

Cleanliness

8.4

Amenities

9.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 22 out of 41 reviews
Rating 8 - Good. 13 out of 41 reviews
Rating 6 - Okay. 2 out of 41 reviews
Rating 4 - Poor. 2 out of 41 reviews
Rating 2 - Terrible. 2 out of 41 reviews

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Bit out of the way but the room was very comfortable
Stayed 2 nights in Dec 2025

10/10 Excellent

Shadrach E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and good amenities
Stayed 1 night in Sep 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good shops nearby
Stayed 3 nights in Oct 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely time, got upgraded and the rooms were lush very clean and big. Would definitely stay again, thank you!
Stayed 1 night in Jun 2025

10/10 Excellent

kayleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff were lovley so helpful and very acomodating
Stayed 4 nights in Jul 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, not too far from city center. Clean. Quiet. Friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
For the price absolutely amazing. Me and wife had a concert at utiliia arena and needed somewhere to stay. The city steps may look rundown but for the price it was completely worth it. The room was clean for £40 the price for both of us we had no complaints.
Stayed 1 night in Dec 2025

8/10 Good

Olivier

Liked: Cleanliness, staff & service
Very clean. Could use a bit more storage (hooks and shelves), especially in the bathroom.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service
Recommended if you want somewhere to stay for the night. Clean. Friendly staff. 25 min walk from main city centre/arena’s ect. Quiet area. Only bad thing for me was a room for 4 people and there was just 1 plug socket. 4 of us having to take turns to charge phone. Need more , not really ideal in 2025…
Stayed 1 night in Oct 2025

10/10 Excellent

Olusegun

Liked: Cleanliness, amenities, property conditions & facilities
Room spotlessly clean. Staffs very professional and friendly
Stayed 2 nights in Feb 2026

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean. Beds are 10/10. Pillows great. Spacious. Staff friendly and helpful. Nice little shop downstairs with very reasonable prices, don’t over charge. 2nd time I’ve stayed here in 3 months. Thanks again for a brilliant stay.
Stayed 1 night in Feb 2026

8/10 Good

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Plugs were not in a convenient place which meant the lamps on the bedside tables weren't actually plugged into anything and we had to charge our phones across the room. In terms of price it was very reasonable and the facilities were kept very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Really fresh, clean room at fantastic value. Friendly staff. Just over a mile walk out of city centre - not the nicest area, but overall value is tremendous. Room was very clean.
Stayed 1 night in Nov 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Room clean easy access to centre for local transport.
Stayed 1 night in Oct 2025

10/10 Excellent

edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place, will recommend to anyone
Stayed 1 night in May 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a solo traveller who uses reasonable priced accommodation on a regular bases this is a new venue for me in Newcastle and was not disappointed. Less than a 25 min walk from the train station, it does everything on the tin. Room was small and effective, no noise so a decent couple of nights sleep. Plus point for football fans, it's a short hop and a jump to St James Park too. Finally, I will say that the staff were first class in every aspect So for a midweek stop-off this was absolutely ideal.
Stayed 2 nights in Feb 2026

10/10 Excellent

Shadrach E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time at Citysteps and I really enjoyed my stay. Great customer service experience. I look forward to my next stay at the hotel ❤️
Stayed 1 night in Aug 2025

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty room nice staff

The woman was very nice showing us the room however the room itself was dirty
Stayed 1 night in Jul 2025

10/10 Excellent

neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet Clean very close to many shops 12mins walk to town Centre. Regular bus services and very cheap Cab prices. Staff were very welcoming amd available onsite. Convenient shop onsite
Stayed 3 nights in Mar 2026

10/10 Excellent

Anup

Liked: Cleanliness, staff & service, amenities
yes
Stayed 1 night in Dec 2025

8/10 Good

Eduard

Liked: Cleanliness
Kamer is gedateerd maar prima schoon verblijf voor dit geld. Personeel is zeer behulpzaam en vriendelijk.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kurtis

Liked: Cleanliness, amenities, property conditions & facilities
class
Stayed 1 night in Nov 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
Really useful little hotel! So convenient and clean! Lovely staff
Stayed 1 night in Oct 2025

6/10 Okay

chris

Stayed 1 night in Dec 2025

4/10 Poor

Karen

Stayed 3 nights in Dec 2025