Excellent all round.very good at what they do. Try
Clifford
2023 年 5 月に 1 泊滞在
10/10 (非常に良い)
Stephen
2022 年 11 月 20 日
Stephen
2022 年 11 月に 1 泊滞在
10/10 (非常に良い)
Mark
グループ旅行
2022 年 7 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great venue, superb day at a wedding.
Mark
2022 年 7 月に 1 泊滞在
8/10 (良い)
Alison
カップルで旅行
2022 年 7 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely place with great food as always
Alison
2022 年 7 月に 1 泊滞在
6/10 (普通)
Karen
家族旅行
2022 年 3 月 22 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Breakfast
Overall we enjoyed our stay.
It was a family wedding so we had an amazing day.
Only criticism was the breakfast. I had the eggs benidict it was cold, tea was cold my husband and other members of our family had full english they all said it wasent good .
I would normally complain but we'd had such a lovely time i didn't want to spoil anything.
Karen
2022 年 3 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
2022 年 2 月 20 日
良かった点 : 清潔度
気になった点 : 客室の快適度
Room 10 - AVOID if Over 5'9".
Do not stay in room 10 if you expect to stand up whilst you shower. My partner had to shower on his knees; he's around 6'1" so not overly tall and I'd say this would be the case for anyone over 5'9". Similarly, his feet hung out the bottom of the bed which significantly impacted upon his sleep.
In addition, the door to reception is next to the room which bangs each time someone goes through. We suggested to the reception staff that it needs to be slow closing and they said they're aware of this due to previous complaints but haven't actioned anything. Why, I don't know.
Finally, we had to use the body wash as hand wash and keep moving it from the shower to the sink which I've never had to do, apparently this is acceptable and the reception staff did not understand why this was an issue.
We were also told that "there's a first for everything" when we explained about the shower issue. I do not believe that this is the first time this issue has been raised because most couples would have the same problem. I understand they are unable to change the shower due to the structure of the room but guests should be told upon booking and have the option to request a different room.
This review would have had a different tone if the customer service had been better when we feedback at checkout but we did not feel it was acknowledged or that anything would be rectified.
宿泊されたお客様
2022 年 2 月に 1 泊滞在
10/10 (非常に良い)
Susan
カップルで旅行
2021 年 9 月 5 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Beautiful hotel .Not enough staff behind the bar and dirty glasses .Room was lovely but the bathroom door wouldn't close .