ハーパーズ チョイス ホテル

「The staff was excellent! The breakfast was well done. The rooms are very run down and are in need for much TLC and doesnt match the high daily rate to stay there.」

「The stay was wonderful. I hope that they will have two functional working elevators by then which is honestly my only complaint.」

「Ok」

「I stayed in B2, which is a basement room. It had a VERY strong mildew odor, chipped furniture with crooked drawers, and patchwork paint on the ceilings. This room does NOT warrant the 3.5 rating that this property has, however, other rooms may be better. The shower was clean, however, so they earned one Star for that.」

「Upstairs guests were loud and did not quiet down even after contacting front desk three times」

「Please update the gym The equipment was missing and broken」

「Great stay.」

「My experience at this hotel was extremely disappointing. Our reservation was canceled, which was frustrating enough, but the way the situation was handled by the front desk associate made it significantly worse. When we arrived around 1:00am there were already families waiting in the lobby. We waited approximately 20 minutes before the front desk associate came out. During that time, he repeatedly yelled from the back office that he was "on the phone" and "busy," and at one point told everyone,...

「Great location and amenities.」

「We are a party of two. No favorable point at all about the hotel. We checked in shortly after 3pm. First of all, upon entering the room, we noticed a smell of urin, coming from the AC unit. We immediately reported the problem. Hotel clerk said to send a maintenace personnel to the room. No one came. We had to sleep in the foul smell all night without the AC. Also, the bath drained extremely slow. Next morning we made a compalint about the two problems. The hotel clerk at the counter (a...

「Everyone was nice」

「フロントのスタッフさんが、チェックイン前の荷物の預かりと、翌朝の出発の相談にのってくれました。親切丁寧でした、」

「The room was not properly cleaned, the outlets in the room did not work. When I went to get ice the ice bucket still had the bag in it from the previous guest which was not very sanitary.」