「Although there was a problem that somehow the reservation information had been lost, it was not the hotel's fault and they were very gentlemanly about it. The hospitality was excellent, including the hotel facilities.」
「The property was great and we had an excellent service coming from the staff since the first day specially in with the lady that was there in agoust 1st and checked us the first night. The day after averybody was kind and felt like home though coming back if we have to. What I did not like was that the doors are not soft closing so you will hear everybody coming to their apartment everynight. Everything else was nice and as decribed. Thanks for your service! The staff was nice only that some of...
「We used the Hyatt House for our park sleep fly drop off. Very happy with hotel, staff and breakfast .
What we weren't aware of was that the airport shuttle service ended at 11:00 . We ended up getting a taxi instead but this detracted from the convenience we thought we were getting. 」
「My flight was delayed and arrived to your hotel after mid-night. Shuttle bus man was helpful and great however I received occuppied room key. It was 1:30 a.m., I needed to returned to reception with two large suitcases. I wish this should never happened to anyone again.」
「We love the reliable elegance of the Fairmont Hotels & Resorts hotel in Georgetown, which set us up with a fantastic dinner at Rakuya. Thank you, Eric. All the staff were incredible!
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