Find Hotel with a Concierge in Greenbelt, MD

"Good "

"I got in late and I appreciated there was someone at the door to help me. I checked in fast and was given an impecable room on a top floor away from noise. Loved my room 603. My experience was accentuated by the kind and cheerful staff there, I spoke to 3 of the lobby people during my stay. I even bought the bath robe, a souvenir from one of the most memorable experiences during my hectic work travels. The bar has been raised :) thank you"

"The front desk people are awful. Incredibly rude and unkind. I tried to ask about a fee post stay and the woman on the phone hung up on me. Nice hotel in close proximity of everything, just bad staff with no"

"Very modern! Loved it."

"My 1st room smelled a lot like smoke and the hotel is supposed to be non-smoking. After refusing a deodorizing room spray, I was moved to another room. The mattresses in both rooms were old, lumpy and very uncomfortable. I slept on the lounge chair the entire stay. When asked for the room to be cleaned, filling the body soap dispenser was missed and I had to ask for it to be filled. When I engaged the cleaning staff for towels or the liquid soap, they were nice and responded immediately. The front desk staff were just ok, nothing impressive. "

"Our stay at Embassy Suites was amazing. Food, staff and everything was very accommodating."

"A hotel with character and friendly staff. Beds are comfy & the rooms are very large. Enjoyed staying there & plan on returning."

"The front desk staff was very helpful during the check in process and changing of rooms. To no fault of theirs, we had to change rooms and I ended up in an hypoallergenic room which was perfect for me. Room was clean and had the most wonderful view. Room service was great."

"Nice place to stay. Very convenient location for walking to DC sites. Staff was great. Bathrooms in room were a bit of a problem. Lock to bathroom door was broken. If light was turned on in bathroom it shone into entire hotel room. No working fan in bathroom. Pillows were terrible on the beds."