Find Hotel with a Concierge in Downtown Silver Spring, MD

"Great location, nice room and residents lounge."

"Room was very cozy but you could tell it's slightly dated. Outlets were a bit finnicky: only 1 of 2 on the nightstand worked but they didn't fit most of our plugs anyway, the ones on the far wall were loose and didn't hold most of our plugs, only half of the ones on the desk worked even with the switch turned on. We made due with what we could. The staff was super sweet about it though. If y'all give them feedback during your stay, they're more than happy to accommodate so be vocal! I ended up speaking up too late and didn't really want to move rooms on our last night. I do wish they had a little downstairs market to spend my food and beverage credit. I could only use it during the restaurant hours which wasn't always the most convenient. At one point, I also asked for where the lobby bathroom was and was steered right into a private event (downstairs) so that was super awkward. We ended up using the one in the restaurant. My husband tried exploring the lobby to see if there was a downstairs market to spend our credit and staff seemed to stop him to ask if they could help so he didn't feel comfortable exploring much further because it made him feel like he wasn't allowed to go that direction. Maybe they were being overly helpful 😅 Love the convenience of the water dispensers though! This feature is so much more important than hotels realize. And the location is top notch. Super easy access to National Mall, Chinatown, etc. Overall, I would 100% be back."

"Clean room. Hot tub was the same temperature as the pool and there were never any pool towels available. "

"Close to airport "

"Fantasic hotel. Lovely breakfast included, and an early evening snacks and drinks reception complementary too! Hotel room was wonderful, and the pool was lovely too although a little warm :) Thank you so much!"

"The bar was friendly and comfortable and the food was great. I would have rated my stay excellent however on my third night the heat wasn’t working in my room. After changing my room TWICE the staff finally found a room with heat! In one of the rooms the thermostat read “82” degrees at which time the hostess tried convincing me to stay in by saying “she likes it that warm”…. Totally ridiculous thing to say to a paying guest!"

"Very clean room. Courteous staff. Nice location. "

"From beginning to end, I had a great experience. Staff was friendly and knowledgeable, checking in and out was a breeze. "

"This was an amazing experience. 10/10 everyone was lovely. "