ワシントンの高級ホテル

「Clean resort with family feel. The staff took care of my guest and I and went above expectations. Will definitely recommend and frequent again」

「I paid for the upgrade. We were supposed to get bathrobes available to us in our room and there were none. The capital view was more like a highway view. The cost of the room was way too overpriced. There was also a lack of restaurant variety.」

「立地がよいのでたまに泊まります。フロントやドアマンの方々は皆親切でした。 けれども、滞在期間中2回も朝からEmergency callが鳴り響き、結局何事もなかったので安心しましたが、エレベーターが1時間以上使えなかったです。高層階宿泊のため階段を使う気にもなれずエレベーターが動くまで外出できなかった。また、部屋の清掃時、アメニティの補充がされていない日が何日かあり、フロントに指摘しなければならなかったのが残念です。他は快適に過ごせました。」

「I traveled with my son who was celebrating a birthday during the trip. I spoke to multiple staff about a special surprise for him and it never happened. When I contacted the staff, they were not concerned about the mishap and said they would try better on our next visit. What makes them think that we would go back based on this experience? Also, the rooftop is not open often and staff are allowed to shut it down before closing if they feel like it.」

「室内水回りの老朽化、シャワーの水圧低」