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「短い時間(4時間ほど)でしたが十分な休息をとることができました。ありがとうございました。」

「good room condition and service」

「近熱門景點，亦在西湖景區附近，食店商場在可以步行到達。」

「This place is a stand out place to stay. The rooms are immaculate and spotlessly clean. The staff were very peasant and helpful. The breakfast in the dining room was delicious. And the location of the hotel couldn't be better, right near West Lake. My utmost recommendation for this hotel.」

「朝食を良く」

「Enough experiences towards Foreighers who can only speak English. We can achieve rapid check-in without actual passports, with Only certification document issued by Chinese goverment. In the other hotels, long took time taken (over a half hour), more subsequence documents needed, in worst case, refused to stay. Very clever, sharp, and kind staffs at front office. Very noble, refined sensed furnitures, room accessories, facilities we can see not only in each room but also public spaces. Great,...

「Thanks for the bear! I love it!」

「From all the places I have been to in China, this place just stands out on top. The staff were super helpful, and everyone I talked to there could speak English. Here I want to make a special mention of Sunny and Evan at reception. They went out of their way to help us with rebooking our room, and to know more about the area and activities. The rooms are spacious and well kept, the food great, specially the buffet at night. The hotel and grounds are super beautiful, the waterfall pool...