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"Very helpful staff and very good location! Had a great stay"

"Awesome view, clean and very friendly staff"

"We had a wonderful stay at the hotel. The staff were friendly, professional, and always ready to assist. Special thanks to Manager Zhu. The hotel's location was also very convenient, with easy access to nearby attractions, dining options, and public transportation. Combined with the excellent service, it made for a comfortable and enjoyable stay. We would gladly stay here again."

"Lovely clean hotel, conveniently located for West Lake attractions. The free laundry service was very useful."

"Modern and very clean rooms, all amenities are well furnished. Restaurants available within walking distance of hotel"

"the breakfast is assum..."

"Good choice for young people with limited budget."

"nice hotel and nice breakfast"

"Hotel is a little older but very clean and comfortable. Staffs are very nice and helpful, highly recommend this hotel. "

"The room was clean and tidy. Carrie and Demi at the front desk were very friendly. The breakfast was impressive with chefs that personally make freshly cooked noodles in front of you. I will definitely stay here again when I come to Hangzhou next time!"

"The location is good as its near a "mall" which has many good eating options and amenities. Hotel provides pickup from nearby train station which is very helpful since its our first time to Hangzhou. Also the staff is very helpful and friendly."