杭州の駅近のホテル

「I chose this hotel as advertised as "one mile from the city center" on the strength of its proximity to downtown. It turned out that it was some 10 miles away from the city. Upon inquiry the front desk staff just told us to "ask Expedia." So we called the customer service of the Hotels.com. After one-hour conversation, all the service rep could tell us was "we've been trying to contact the hotel but it doesn't take our call. Why don't you cancel the current reservation and book another one on...

「客室は清潔で、洗濯機と乾燥機も備えていますので、お客さんのニーズに合っています。 スタッフさんも親切でお客さんの質問に丁寧に答えてもらえました。心が温まるサービスぶりでした。」