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"Fantastic location, easy to get around, very helpful staff and good value for money"

"The staff were incredibly helpful and friendly."

"The rooms are clean and the cleaning staff adjusted routine to my likes. The location is good, walkable to West Lake with lots of restaurants and shopping choices."

"Except for the AC issue in the room, the staff, location, and cleanliness were all 5 stars! If you need shopping, do not miss the outlet mall, which is within walking distance from there."

"Top notch service, staff, clean property, new facilities, and incredible food at hotel. Would highly recommend staying here. "

"The location is good as its near a "mall" which has many good eating options and amenities. Hotel provides pickup from nearby train station which is very helpful since its our first time to Hangzhou. Also the staff is very helpful and friendly."

"We really liked the location of the hot. Walking distance to everything. The only down side is that the hotel has been around so it’s not modern looking and the rooms are antique."

"Clean and comfort stay. Convenient location for transit at airport."

"Very friendly staff, hotel is very clean "

"Hotel is a little older but very clean and comfortable. Staffs are very nice and helpful, highly recommend this hotel. "

"Thanks to its convenient location and excellent service. The staff are very friendly and helpful."

"I just liked everything about this hotel, from the location to services, food and staff."

"Great rooms , fantastic buffet restaurant. "

"Prompt check in, large and modern room. Huge bathroom"

"Th"

"The hotel is located in a commercial district and near upscale shopping malls, making shopping and dining convenient. The room is spacious, clean and stylish"