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"Nice, clean, and friendly staff"

"Excellent location, steps away from West Lake and the famous Wulin night market. There are numerous restaurant options and the hotel staff were very professional "

"Excellent hotel with great buffet breakfast and very friendly hotel staff"

"Amazingly helpful service, making it so much easier to travel with family. Location is unbeatable!"

"Excellent location on the lake. Third time staying at this location. "

"The architecture design is aesthetic, especially like the garden design, harmonic fitting in the HangZhou "

"Excellent"

"Mike 张 is excellent!"

"Splendid Hotel, super nice staff"