Overall the services were good and prompt. The entire complex is well maintained, esp the garden.
Kee Seng
6/10 (普通)
Mike、Cheddar
2015 年 5 月 26 日
気になった点 : 清潔度
Out of the way location
After hustle and bustle of Shanghai this hotel was a total contrast. Peaceful and quiet location with nice walks around the lake. Not used to western visitors but helpful staff. Hotel could do with a facelift and decoration looks tired but good value for location.
Staff are not very helpful overall, and there is real problem with transportation, Taxi doesn't want to come to this hotel at all
Yi
8/10 (良い)
JING、上海
2014 年 12 月 29 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
花家山庄点评
地理位置不错,住宿幽静,空气清新,但是升级到商务房也只有淋雨设备,本想给娃洗澡也没洗成。
JING
10/10 (非常に良い)
Philip、Tokyo, Japan
2014 年 12 月 11 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Resort hotel in a park setting
This hotel is in a beautiful green, quiet, relaxing setting. We stayed three nights.
From the hotel, it is just a short stroll down to the closest part of West Lake and from their you can take some of the beautiful walks among the famed islands and bridges of West Lake.
The rooms are well maintained, well-appointed, and very comfortable, but not super luxurious. The breakfast buffet was quite good.
The staff were courteous and helpful. There was always someone on duty who could speak English.