フェアモント ホテル

「Reciept」

「20歳の息子と2人で利用しようとして、先に息子をチェックインさせようとしたところ、21歳未満だから、チェックイン不可との対応をされました。事前にメールで、息子の名前を連絡していたにもかかわらずです。私のチェックインか深夜だったので、息子は別の場所に泊まりました。」

「Convenience. Breakfasts were enjoyable.」

「Love the area everything close to hotel, staff extremely friendly and helpful property well maintained.」

「We are a party of two. No favorable point at all about the hotel. We checked in shortly after 3pm. First of all, upon entering the room, we noticed a smell of urin, coming from the AC unit. We immediately reported the problem. Hotel clerk said to send a maintenace personnel to the room. No one came. We had to sleep in the foul smell all night without the AC. Also, the bath drained extremely slow. Next morning we made a compalint about the two problems. The hotel clerk at the counter (a...

「The hotel is beautiful, very accessible, and conveniently located near everything. The rooms are spacious and comfortable. The only downside is the strong cigarette smell that reaches the rooms. If you don’t mind your clothes smelling like smoke and sleeping with that odor present, you’ll likely enjoy your stay. Aside from that, the hotel itself is lovely.」

「The breakfast options were too limited」

「フロントのスタッフさんが、チェックイン前の荷物の預かりと、翌朝の出発の相談にのってくれました。親切丁寧でした、」

「1日目だけ」

「We were very disappointed - the website and other online information say that there is an outdoor pool. When we arrived, we were told that it has been two years since they had a pool (meanwhile, there are still signs up at the hotel for where the pool was). There was trash outside of some of the first floor doors that was not picked up while we were staying there. The elevator did not work so we had to carry out luggage up the stairs - I can't remember a hotel not having a functional elevator. I...

「Very close to the airport. Clean, cute , convenient」

「Clean, friendly staff, very good breakfast.」