「The hotel room was very clean and spacious enough. The staff were very accommodating, and the location was very convenient, within walking distance to major tourist attractions. I would like to stay here again when I visit Melbourne.」
「I strongly recommend you to stay here!!Compared to Japanese hotels which I always stays, this hotel is much more clean and fun.100 dollars is deposit at first but if you didn’t use imposed option,you can receive all of it at the last day.」
「Absolutely outstanding hotel. Everything was perfect, the customer service and location, room view and facilities. Since it was a birthday trip, I had mentioned in advance that I hoped for an early check in, and on the day, they welcomed us with a lovely voucher and allowed us to check in right when we arrived. It made such a difference to be able to relax in the room straight away. I’ll definitely be staying here again. 」
「Spacious room, modern facilities, friendly staffs and free drinks (including wines). I will deferentially stay here again when I come back to Melbourne.」
「We had a wonderful stay. Check-in was a breeze, with Liam being so friendly and helpful, not to mention the fact that we had been upgraded! The room was gorgeous and we made good use of the bathtub. The only blemish on our stay was the fact that the Chromecast didn’t work, however that wasn’t enough to ruin the trip (by a long way). Will return!」
"I came to Melbourne for my birthday trip. Vammy, the taxi driver, Mr. Sang from the hotel, and Akila from the concierge team prepared a surprise birthday gift in my room to cheer me up after I had an unpleasant experience on the way here (which had nothing to do with the hotel). I was truly touched by their warm hospitality and deeply appreciated the kind gesture. Thank you so much! The room and bathroom were spacious, with large windows offering an amazing view. I highly recommend the Grand Hyatt to everyone. "
"The room was spacious, clean, and very comfortable. The location was excellent, just a short walk from the station and only a few minutes on foot to a supermarket. There were also plenty of restaurants nearby, and the tram stop was within walking distance, making transportation very convenient. In short, it was a fantastic hotel.
However, the internet connection was somewhat unstable at times. That said, simply toggling the Wi-Fi on and off on my laptop usually restored the connection, so it wouldn’t be a major issue unless you need a stable connection for online meetings. Also, the refrigerator was a bit too cold, and the sparkling water I stored inside ended up freezing. It might have been possible to adjust the temperature, but it wasn’t immediately obvious. I could have asked the front desk, but it wasn’t a significant inconvenience."
