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"Clean room excellent location "

"Wonderful hotel and location. The staff was really kind, professional, and helpful. The hotel has lots of characater too; it felt like quintessential New York. Great hotel!"

"Staff was extremely friendly and helpful!"

"The hotel is very clean. The staff was very nice. I always stay around time square and this hotel location is great. The only issue is that they don't provide a microwave. At least one should be available upon request. That's why I did not give a 5 star."

"Staff unhelpful, long lines for check in, no soap in my room when I arrived, the elevator had issues one night and I wasn’t let up to my room for about 30 minutes. The place was dirty and just unkept. The location is good, but that’s about it. They also keep $150 in resort/destination fess. Cannot recommend "

"Friendly Staff"

"My second stay at the hotel was signigicantly better than the first. My room was remodeled, spacious with new AC, shower, bathroom fixtures. It’s a great location…Time Square and Broadway adjacent but not in it, close to Bryant Park. I will stay again."

"Clean room but the hotel needs more lights at the hall way. Elevators and the lobby area need to be cleaner. Great location."

"Great!!!"