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"Friendly staff"

"estremely helpful reception desk. Proactive. Helped me change the date of the reservation"

"I was in town for a work conference and booked this hotel for a few days. Location was great, it was clean, staff was very kind and friendly! Loved the complementary bottles of water. Our room needed some things fixed in it but for the price, location, rooftop bar, and staff this hotel was great and I will definitely be returning!"

"Na"

"Amazing staff, hotel was super clean, great room. Would definitely come back!"

"Room was clean "

"Awesome!!"

"Amazing experience "

"As usual, I was thoroughly impressed with my stay at M Social Hotel New York Times Square. This was my fifth experience with the hotel, and my only request every time is a room with a view of Times Square. Of course, my request was respected all five times! For the first time ever, I was given my room key immediately at 11:30am (the check-in time is 4:00pm), and I greatly appreciated it. The staff at the front desk is amazing, especially the concierge who booked my airport transfer. The room was spotless. It has a small fridge that some hotels do not have. The room did not have a coffee maker though, but there was a note indicating that one could always make a request for the appliance. I will not hesitate to book another stay at this fine establishment in the very near future (May 2026)."