Smithaven Mall

Room on the fourth floor had a temporary air-conditioning that made a lot of noise vented through the window and let considerable street noise as well. The gym had a treadmill that was very loud and did not work well otherwise rooms were clean and staff someone helpful.

Not the standard for a 1 Hotel property. I came in late and the fire alarm was falsely going off the entire time. No courtesy call and no zero attempt to accommodate the guests. The rooms need some work. Felt dingy and could use some serious touch ups and repairs. Just didn’t feel like the others.