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"It was our fourth time at the hotel and the buffet always surprises us with new items on the menu. Everything was on point. "

"Great stay! Will recommend Indigo if you have a car In karuizawa. Not sure if plublic bath has authentic mineral bath though. "

"The room was spacious, and the breakfast was delicious, though mainly Japanese with just some bread rolls, which may be limiting for those who prefer the Western style breakfast. There were separate onsen areas, one open to public and the other just for the hotel guests. The public bath was open only for limited times, and the amenities were minimal."

"The staff were lovely. The hotel design was dated and no tattoos were allowed at the onsen however everyone has to still pay the onsen tax even if they are not allowed to use it due to tattoos. The restaurant was amazing and great food "

"Wish had a microwave! "

"Awesome place but note the breakfast is Japanese style"

"The room was tiny but comfy. I couldn't sleep the first night due to a water-leak sound from the AC, but they were happy to switch my room the next day, which was great. The desk was small, but the tub was big enough to relax in. I didn't get the breakfast buffet as the photos didn't look appetizing and it felt a bit expensive. Plus, waffles for breakfast aren't really my thing—a bit too unhealthy for me. Loved the free coffee anytime! The staff were all very nice. The washer and dryer were also reliable even after four uses."

"Everything nice"

"Amazing cabin, very spacious, great deck and outdoors view. Loved the sauna!"