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"It was such a memorable experience for our family of 5. Their staff were helpful and friendly. The dining experience was great and the room was exceptional and clean. They offer free shuttle to KLCC and Publica shopping malls. I would highly recommend Hyatt Regency KL. "

"Beautiful hotel. The staff is very attentive, clean room, will definitely stay here again."

"Staff were friendly and helpful. Clean comfortable room in a good location "

"Overall the rooms and amenities are excellent. Friendly and helpful staff. In particular, Mr Ariff from concierge who was the staff out greeted us was helpful and gave us the the good vibes to make our stay even more memorable. Hotel is located conveniently at the center of a transport (KL Sentral) where it is a train ride to most places of interested."

"Simply wonderful!!"

"Positives: We initially booked a flight and accommodation package through Wotif but upgraded the second half of our 8 day stay to the water chalet. Both areas were beautiful and unique, but the water chalet was truely sublime. Too bad you can't jump into the sea from your room. Or any of the water chalets for that matter. Staff were excellent, always courteous and very friendly. Free shuttle was fantastic and prompt. Drivers were safe and skilled. Negatives: Need to pay extra for all other hire activities that should be free given the expense of the room: canoe, body board, pool toys, pool table, table soccer, fishing rod. Not resort related, but also be aware when you book tours, you need to pay for additional activities (canoe, life jackets, snorkels, toilet, everything else that isn't the tour). Eg: if you booked a snorkeling tour this won't include lifejacket hire for swimming, snorkels, beach lounge/shade, etc. It was explained differently to us but when you check in, you will need to pay additional tax per day of stay, but also a RM700 deposit. Money isn't taken out at this point but it's used as a room tab. The final amount will be deducted from your credit card at the end of your stay plus any owing. Refunds of unused deposit may take up to 1 month - which is strange as the money isn't taken out initially. All in all a restorative and luxurious island vacation. Great for couples and families. "

"Clean room, fantastic breakfast."

"We had an amazing time! The staff went above and beyond every step of the way from check-in to the pool to housekeeping. The turndown service was top notch and the food by the pool is cooked right next to you. It’s some of the best food I’ve had. I would definitely go back to this property and I would highly recommend it to anyone traveling to KL. "

"Very clean, amazing food"