中央イリノイの格安ホテル

「Hotel itself was good. Customer service was lacking. Called a week ahead and day of asking if we could check in an hour early. Got there and were told we couldn’t, then saw several groups of people check in while we were waiting, we tried again and then they let us check in. Also told them our room was out of hand soap and body wash and never got it taken care of our entire stay.」

「Excellent stay! This was the last hotel on a 30 day roadtrip and it was our favorite hotel for the price range. Beautiful interior and nice modern rooms. My son loved the window bench! I’d definitely recommend this hotel if passing through.」

「シャトーと名乗るだけの雰囲気の内装でした。」

「Overall, great hotel: clean rooms and common areas, comfy beds, good water pressure and temperature, effective darkening blinds, plenty of room space, and adequate breakfast offerings. The location is near ISU campus and nice shops and restaurants at easy walking distance. Parking is inconvenient being in a ramp across the street. Not too far away, but be aware of this in poor weather. Positives out weigh any negatives, I would stay here again.」

「Front desk staff seemed like he was not happy to be there. He did not tell us about the continental breakfast, check out time, asked if I was a Hilton honors member, etc. Seemed annoyed to have to look up my member number by phone number. Alright neighborhood and room was decent - definitely need some work in the room and cosmetic upgrades.」

「Everything was fine」

「We had an issue with a third party booking. The front desk staff and manager were great at helping us find a solution. Thank you for the help!」