ブルックリン ホテル

「Great location and amenities.」

「フロントのスタッフさんが、チェックイン前の荷物の預かりと、翌朝の出発の相談にのってくれました。親切丁寧でした、」

「The room was not properly cleaned, the outlets in the room did not work. When I went to get ice the ice bucket still had the bag in it from the previous guest which was not very sanitary.」

「Always fantastic」

「Stayed for a sports tournament and this hotel felt like pure luxury after a summer of 3-star chain hotels. Seriously, the hotel fragrant lobby smell, the decor both in the common spaces and room, and the hotel staff…all amazing. The on-site restaurants were both top-notch but walking in wearing a tshirt and shorts was fine too. Parking was very easy.」

「My experience at this hotel was extremely disappointing. Our reservation was canceled, which was frustrating enough, but the way the situation was handled by the front desk associate made it significantly worse. When we arrived around 1:00am there were already families waiting in the lobby. We waited approximately 20 minutes before the front desk associate came out. During that time, he repeatedly yelled from the back office that he was "on the phone" and "busy," and at one point told everyone,...

「Upstairs guests were loud and did not quiet down even after contacting front desk three times」