「Room cleansing is the worst.
It was the worst, coming at 8pm in the middle of the night, only partially cleaned, etc. They would come in without permission or have major safety issues.
The buffet was the best. The other restaurants are one star level. It is the level of leaving in the middle of the meal.
This place was rated harshly because it is 4 stars.」
「This hotel was a perfect choice for our vacation. The studio was cozy, clean, and came with a fully equipped kitchen, which made it easy to prepare light meals. The garden pool was peaceful and surrounded by tropical plants, it felt like a little oasis. It only took us 3 minutes to walk to the beach, which was stunning. We also enjoyed the local restaurants just a short walk away. 」
「Overall 5 rating for staff customer service. They were amazing and attentive. As far as the amenities there are none and WiFi is spotty. There are no tvs or blankets/comforters in the room. Amazing AC temperature throughout the room.」
「The staff could not do enough to make sure you are happy and comfortable. The Dominican breakfast every morning was great. Since the hotel is small and quite, it's paradise behind the gate. 」
「The place was amazing, and everything was really close by. Unfortunately, our arrival experience was not the best because we didn’t have the QR code to enter the property, and we spent about three hours trying to get into our unit. The jacuzzi also wasn’t working, which was disappointing. However, after that, everything was okay overall. It’s a highly secure place to stay in Punta Cana.
」
「Is a beautiful apartment, but terrible maintenance, my family and I stayed for 4 days-3 nights and we never got internet connection, the person from the rental office staid that was because the weather, but I had friends that was traveling with us but they stayed in others properties and they never had problem with the internet.
The AC units stop working after the electricity went out, so we had to endure the heat for the last 3 hours
The AC Unit for one room never work, it was showing and...
"Room cleansing is the worst.
It was the worst, coming at 8pm in the middle of the night, only partially cleaned, etc. They would come in without permission or have major safety issues.
The buffet was the best. The other restaurants are one star level. It is the level of leaving in the middle of the meal.
This place was rated harshly because it is 4 stars."