Disney's Boardwalk Romantic Vacations

The place was great and convenient to everything

The hotel was perfect in every way.

The room was spotless, clean, and inviting. The calming decor and view of the lake was just what we needed during a busy stay in town for a conference. Great customer service and convenient location!

We stayed in Building 5100, Room A, and had a mixed experience. Pros: The room was spacious and comfortable with a full kitchen, dining table, separate living area, bedroom, and a bathroom with a hot tub. The location was excellent, close to the Disney parks, with plenty of parking and low noise levels. The pool near our building was clean with great hours. The main resort pool with the lazy river and slides was fun, and Javier the security guard was attentive, polite, and friendly. The Mexican restaurant on site had good food, drinks, and service. Check in and check out were easy. Cons: Cleanliness and service were disappointing. Upon arrival, we found a clipped fingernail in our bed. We called room service at 4:00 pm, but no one arrived until nearly 10:00 pm after multiple calls. We also requested room cleaning for the next day, which was approved, but the room was never cleaned. Water pressure in the bathroom was very poor. Paying extra to access the main resort pool felt unreasonable, especially since it closed for cleaning for almost an hour and a half, leaving limited time before closing. Bar drinks were good, but lines were long due to only two bartenders, and the second floor bar never opened, forcing guests downstairs. Overall, the room and location were strong, but service issues and extra fees negatively impacted our stay.

Room lights didn’t work even after notifying staff check in process was long even though I did it online. Would be nice if they had more than one pm shift worker.

Bare minimum provided. Bring paper products. Drip coffee machine. No oven mitts, tired pots and pans. I dish towel, no sink stopper, just strainers. Very conveniently location. Lots of restaurants and amenties near by. Good space with TV in all bedrooms. Very clean but tired. Neighbourhood has lots of workers, cars everywhere that clog the streets. Noisy dogs nearby. Quieter by midnight.

Didn’t get a chance to eat breakfast Val took more than 30 minutes to fetch vehicles. Staff was not friendly atmosphere was loud at all hours of the day. The temperature outside was cold. Didn’t get a chance to go to the pool.

When we arrived we had a few issues with the house and pool. We addressed front desk and they went out of their way to make us very happy and made our trip even more enjoyable. Front desk was very welcoming and a pleasure to speak with. The water park was fun for the kids, the house we had was great, had a full arcade and pool/hottub. About 25 min from the Disney parks. Great location and about 10 min to target, Walmart and Publix. If we were to go back to Orlando, we would most definitely go back.

Very friendly staff and great location

House could have been a bit cleaner otherwise we enjoyed our stay

Room was very nice, clean, maybe a bit dated but comfortable. All staff were great!