Disney's Boardwalk All inclusive Vacations

My family and I stayed here a few times many years ago when the resort was fairly new. Back then the resort appeared to be well kept. However, we just completed our stay a week ago and we were very disappointed. We booked a three bedroom unit for 5 nights but paid for an early checkout due to so many things that were wrong and made us uncomfortable. When we first entered the hall to our room, we could clearly see that it had not been maintained at all. The carpets were filthy, sticky, and disgusting. The walls were torn, not to mention the elevator being unstable and slow. There was only one elevator in the entire building that even the cleaning/maintenance staff had to share with the customers along with their big carts of laundry. When we entered the unit, it was so hot. The a/c did not work no matter what we tried to do. We contacted the engineering staff who came to replace the a/c wall unit and it started working temporarily but just stopped working again. The tap water throughout the unit smelled like stagnant pond water. The shower water pressure was slow and the water smelled also. You would think that with all of the money they charge and the number of guests who have stayed here, the manager would use the money to maintain this resort so that repeat guests would want to keep coming back instead of pocketing the money because it is definitely not used to maintain this resort. WE ARE NEVER STAYING HERE AGAIN!!! SO DISAPPOINTED!!!

This was an exceptional resort. We stayed for 4 nights and absolutely loved it. So much stuff for the kids to do including lots of crafts. Fantastic food, lots of activities, stunning resort with beautiful views. Would highly recommend. And we will be staying there again.

Great property. It was our second time staying there. Building One was great since it's enclosed with air conditioned hallways. Plenty of pools to choose from, full gym, restaurants on site, an arcade for the kids, close to the tourist areas and outlet shopping, but not much is walkable from the hotel - you will have to drive. Target and more local shopping is about a 5-10 minute drive from this location so it's super convenient. Highly recommended for families. We felt safe and comfortable.

My family and I stayed here a few times many years ago when the resort was fairly new. Back then the resort appeared to be well kept. However, we just completed our stay a week ago and we were very disappointed. We booked a three bedroom unit for 5 nights but paid for an early checkout due to so many things that were wrong and made us uncomfortable. When we first entered the hall to our room, we could clearly see that it had not been maintained at all. The carpets were filthy, sticky, and disgusting. The walls were torn, not to mention the elevator being unstable and slow. There was only one elevator in the entire building that even the cleaning/maintenance staff had to share with the customers along with their big carts of laundry. When we entered the unit, it was so hot. The a/c did not work no matter what we tried to do. We contacted the engineering staff who came to replace the a/c wall unit and it started working temporarily but just stopped working again. The tap water throughout the unit smelled like stagnant pond water. The shower water pressure was slow and the water smelled also. You would think that with all of the money they charge and the number of guests who have stayed here, the manager would use the money to maintain this resort so that repeat guests would want to keep coming back instead of pocketing the money because it is definitely not used to maintain this resort. WE ARE NEVER STAYING HERE AGAIN!!! SO DISAPPOINTED!!!

It was only a one night stay but it was very comfortable and clean. I didn’t get a chance to use all that the hotel offered. I would definitely stay there again.