Caribbean Romantic Vacations

Buffet food was excellent with variety and freshness. Specialty dining was not at all impressive.

Room clean, bedding clean amenities good one stained towel not good,, bathroom needed a better finish eg polish, shower seal to show came away allowing water to flow on the floor slip hazard, balcany furniture needed cleaning not cleaned after make over. Tv did not work for the whole stay visited by atleast 9 maintenace men still no joy, coffee maker did not work after attempt with 3 coffee machines it was the socket faulty. The staff overall where very polite and tried to assist, bar staff great. No general information in bedroom everything allegedly on app. This was not successful for me incorrect info given to access wifi, correct info given 4 days later. Several teething issues spoiled the experience. Friday evening 3rd april theatre was fab. Room service was good when used. The grand reopening could of been much better. A beautifull room and hotel i just wish there was less teething issues, i would go again in the belief these issues was due too wanting to reopen after storm malissa and help staff earn money too feed their families. JJohnson

Everything was excellent

Staff needs to be a bit more hospitable

The resort, rooms, buildings, and pool areas are beautiful. The wifi is limited and spotty unless you are in the main lobby area. Buffet food gets boring quick, rarely freshly cooked, potatoes and many vegetables are never cooked through, meats are tough and grisly. Specialty Restaurants are nearly impossible to get reservations at, And the restaurants seem to just use the food from the buffets with new sauces. It may be all inclusive but they never stop the upselling...bottles of wine, top shelf liquors, ugraded wifi, platinum services, timeshare offerings. And the wandering sales folks are not limited to just the beach, on the resort you're constantly stalked and asked to sign up for excursions and spa services, balinese beds by the pool. The local vendors are persistent on artisan day but they are friendly. THERE WERE A LOT OF YOUNG CHILDREN (3MO-4YO) CRYING, SCREAMING, MISBEHAVING, AND PARENTS WHO COULDN'T/ WOULDN'T/DIDN'T CONTROL THEM EVERYWHERE WE WENT. I'd like to see some adults only areas and pools for non platinum visitors. There is a family area and pool, keep the youngsters in that area, they shouldnt be hanging out at the pool bar with the drunks and couples getting romantic. House keeping, landscapers, bellboys phenomenal! Waitstaff, cooks, bartenders, and security could learn to be more attentive and to anticipate needs of guests. Not once were we ever asked "can I help you?"

Staff needs to be a bit more hospitable

Everything was excellent

The resort, rooms, buildings, and pool areas are beautiful. The wifi is limited and spotty unless you are in the main lobby area. Buffet food gets boring quick, rarely freshly cooked, potatoes and many vegetables are never cooked through, meats are tough and grisly. Specialty Restaurants are nearly impossible to get reservations at, And the restaurants seem to just use the food from the buffets with new sauces. It may be all inclusive but they never stop the upselling...bottles of wine, top shelf liquors, ugraded wifi, platinum services, timeshare offerings. And the wandering sales folks are not limited to just the beach, on the resort you're constantly stalked and asked to sign up for excursions and spa services, balinese beds by the pool. The local vendors are persistent on artisan day but they are friendly. THERE WERE A LOT OF YOUNG CHILDREN (3MO-4YO) CRYING, SCREAMING, MISBEHAVING, AND PARENTS WHO COULDN'T/ WOULDN'T/DIDN'T CONTROL THEM EVERYWHERE WE WENT. I'd like to see some adults only areas and pools for non platinum visitors. There is a family area and pool, keep the youngsters in that area, they shouldnt be hanging out at the pool bar with the drunks and couples getting romantic. House keeping, landscapers, bellboys phenomenal! Waitstaff, cooks, bartenders, and security could learn to be more attentive and to anticipate needs of guests. Not once were we ever asked "can I help you?"

Buffet food was excellent with variety and freshness. Specialty dining was not at all impressive.