プエルトリコの家族向けホテル

「We enjoyed all of the amenities. However, we were really disappointed and frustrated when our room was not ready - even after check out time. Bell hop took all of our luggage so we couldn’t use the pools. Horrible service at restaurant outside of front desk. Front desk provided incorrect info and unhelpful. We were told all but two restaurants require reservations. Untrue. Told the ferry runs every hour, but it ran every half hour. The front desk clerk was sick and constantly wiping her nose...

「Breakfast was good. Staff friendly and helpful. We had some roaches in the room however.」

「Enjoy the breakfast staff was great best place ever」

「The staff was great and very willing to assist when needed. The hotel is clean and pool was great. 」

「Very clean property, Staff was super helpful and very cordial. 」

「Clean room , nice staff, beautiful pool」

「This was a fabulous hotel. Extremely family friendly and a huge bonus getting a rate including the wonderful breakfast buffet. The food at the resort was excellent including the beach restaurant which did not at all feel like “hotel food”. Rooms were spacious and comfortable- we got two connecting rooms for the kids. They were nice and cool, very updated, and bedding was comfortable - all very important to us. The one flaw is the lack of seats by the pool - you have to claim a seat very early. I...

「Very good」