Northwest Chicago Kid friendly Vacations

Good location near large mall with restaurants walkable

Check in was great, staff was professional. I did ask for a rollaway bed since the website said those are free upon request but was told the room I had would not allow it but didn’t get option to change rooms. Also at night the air conditioning turned off we woke up hot in the middle of the night and not able to turn on it completely shuts off and not able to turn on again finally in the morning I was able to so I feel this is controlled which is not ok we were hot. The hotel is nice but if you want a restful night probably not the place we had people so loud around us outside until like 2am then again a T )am little kids running and screaming outside our door

The property was very clean. Inside and outside was very clean. It’s conveniently located near tons of shopping and dining options. It’s also located near several family attractions. I was there for a family reunion and everyone enjoyed their stay. My only issue was the bed was NOT comfortable. I did manage to get some sleep though. The check in receptionist named Kam was an absolute charm. She was very attentive helpful and accommodating. She was the best representation of the hotel and I hope she gets the recognition she deserves. If I were to return to this particular hotel it would be because of Kam. She’s the best!

Good location near large mall with restaurants walkable

Good location near large mall with restaurants walkable

needs improvement on the elevator. Breakfast is ok... the hotel is also a bit far from downtown.. overall the experience is ok

Clean and staff was very courteous