「We had a family emergency and had to get a room last minute. We booked our room on Expedia. We arrived shortly after 11 pm. Noone was on site to check us in. Over a house phone we were told they didn't have a two-bed room and they transferred us to another location about 15-20 minutes away. When we got there we talked to somone on the house phone who let us in but had no knowledge of the transfer. He eventually gave us a room and left a note for the day staff.」
「We had a family emergency and had to get a room last minute. We booked our room on Expedia. We arrived shortly after 11 pm. Noone was on site to check us in. Over a house phone we were told they didn't have a two-bed room and they transferred us to another location about 15-20 minutes away. When we got there we talked to somone on the house phone who let us in but had no knowledge of the transfer. He eventually gave us a room and left a note for the day staff.」
Steven