Hollyburn Country Club Kid friendly Vacations

The room was clean and comfortable with a great view and lots of space. The elevator and hallways however were dated and a little worse for wear.

A very convenient, and well maintained facility. Rooms are large and bright. Staff are very pleasant

Well-situated property, within walking distance to shops and restuarants, very clean, spacious room.

Great room. Great staff. Can’t wait to stay here again on my next visit to Vancouver.

We had a disappointing experience at the Rosewood Georgia. When we checked in we had to wait 15 minutes in line to check in. Staff the first night told us they were tending to things like Sending us anniversary bubbles and then turn down service that never appeared then our room hvac system was broken and the room was 75 degrees F overnight and into the second night making it uncomfortably warm for sleeping. We asked for help the following morning and the hotel sent someone but the issue didn’t get resolved all day and we asked for help again around 4pm at which point the manager was very friendly and apologetic which was a welcome change from the tone of the prior messages with front desk staff. He sent us a bottle of wine and some complimentary bites in our new room, also very kind. We ended up moving rooms to the exact same room we had but come to find out it had nicer amenities than the prior room (better quality bathrobes), clocks by the bedside table etc that the other room didn’t have at all which seemed strange at a 5 star hotel. Our experience with the live music in the lobby which we were So excited for was that it was very loud And the crowd talked very loud over the music making it hard to enjoy the talented musicians. Overall the space felt less like a boutique hotel and more like a larger mainstream experience that didn’t match the price tag for the room and restaurants on site.

Loved the hotel overall and the staff. Botanist the restaurant was amazing. Great food and cocktails. Breakfast was fine. Rooms would have been great large beautiful views and well appointed. Did not care for carpet stained looked dirty and gave an overall sense of room not so clean. I don’t want to mislead you rooms ARE clean but carpets and old sheets and towels kind of put me off.

A very convenient, and well maintained facility. Rooms are large and bright. Staff are very pleasant

Great room. Great staff. Can’t wait to stay here again on my next visit to Vancouver.

The overall experience was extremely disappointing. The room had a very unpleasant odour, the washroom smelled bad, the TV was missing basic channels, including the music channel, and the bed appeared to be in poor condition. What made the experience even worse was the staff’s response when I raised these concerns. Instead of addressing the issues professionally, the staff member spoke to me in a dismissive manner, asking whether I had touched anything in the room, without even having the basic courtesy to greet me with a simple “Hello” or address me respectfully. The room conditions were unacceptable, and the staff’s attitude demonstrated a clear lack of basic hospitality, professionalism, and customer service. I expected a clean, comfortable room and a courteous response to my concerns. Unfortunately, neither expectation was met. I hope management takes this feedback seriously and implements the necessary improvements to both room maintenance and staff training.

A very convenient, and well maintained facility. Rooms are large and bright. Staff are very pleasant

Great room. Great staff. Can’t wait to stay here again on my next visit to Vancouver.