West Side Luxury Vacations

Good customer service and the food in the lobby restaurants was so good! Also the service at that restaurant is amazing I believe her name was Stephanie, she went out of her way to find me caffeine free Diet Coke. Also, we forgot to tell them that we don’t eat bacon after the hamburger came. They happily to get back and started another hamburger to make sure there’s no bacon residue in it.

I absolutely loved it! I little bit noisy but close to literally everything!

Great hotel. Loved the lobby and our room. Would definitely stay here again.

Best hotel in Chicago!

Convenient location and easy building to deal with. Parking was a little expensive.

Great room, professional staff, no complaints.

Everyone was so helpful and friendly Great environment. Cleaning, room service ,breakfast A+

Beautiful room. Well appointed. love the ambiance. Ashley Cartagena was very helpful with reservations!! Great location. Do not eat here, food is not good especially for the price. Rooftop bar view is cute but cocktails not great, I would skip them. There are dozens of cute coffee shops, bakeries, restaurants, bars & shops all steps away. would definitely stay here again.

The hotel location and room was nice. I didn’t like that you had to pay $5 per bag for storage if you wanted to check out if the room early. I thought giving the room before noon would be better for them especially since I was coming back before that checkout time. So I just brought my stuff back up to the room Other than that the front desk and cleaning ladies was very nice.

Excellent location and good selection of breakfast

Convenient location and easy building to deal with. Parking was a little expensive.

Excellent location and good selection of breakfast

Restaurant is excellent. Breakfast is excellent. Doorman & all entrance staff are terrific & helpful. We never received the $25 food coupons as advertised. From Exxpedia??? or from Omni???

Convenient location and easy building to deal with. Parking was a little expensive.