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"Great customer service. English speakers. Large hotel with comfortable lobby area for sitting and meeting up with travel group. Close to amenities (shopping, mall, food court, restaurants). During our two week trip in Japan, we stayed at three different APA Hotel locations. This was the best ..."…""Great customer service. English speakers. Large hotel with comfortable lobby area for sitting and meeting up with travel group. Close to amenities (shopping, mall, food court, restaurants). During our two week trip in Japan, we stayed at three different APA Hotel locations. This was the best ..."WWW…"

Reviewed on Apr 24, 2020

"It was excellent. Staff is very helpful. Room has an amazing view. Food is delicious."…""It was excellent. Staff is very helpful. Room has an amazing view. Food is delicious."WWW…"

Reviewed on Aug 14, 2020

"まだオペレーションに慣れない姿は見受けられましたが、丁寧で親切な気持ちはとても伝わってきました。"…""まだオペレーションに慣れない姿は見受けられましたが、丁寧で親切な気持ちはとても伝わってきました。"WWW…"

Reviewed on Oct 2, 2020

"Ladies at the desk we super! Efficient, helpful, patient and kind! Thank you Minakawa-san, Irobe-san, and Kubo-san!"…""Ladies at the desk we super! Efficient, helpful, patient and kind! Thank you Minakawa-san, Irobe-san, and Kubo-san!"WWW…"

Reviewed on Feb 7, 2020

"Due to the virus, the hotel replaced the included a buffet by a set course served by the staff that was amazing. The hotel is very careful about cleanliness and hygiene. The rooms are quite small but functional. Windows are completely sealed."…""Due to the virus, the hotel replaced the included a buffet by a set course served by the staff that was amazing. The hotel is very careful about cleanliness and hygiene. The rooms are quite small but functional. Windows are completely sealed."WWW…"

Reviewed on Mar 19, 2020

"Very friendly staff. Convenient self-checkout. Great access to everything."…""Very friendly staff. Convenient self-checkout. Great access to everything."WWW…"

Reviewed on Feb 28, 2020

"Good location, sizeable rooms, comfortable. Had a lovely stay."…""Good location, sizeable rooms, comfortable. Had a lovely stay."WWW…"

Reviewed on Mar 17, 2020

"Very smart hotel located on the upper half of a 70-storey tower near the habor. Terrific views from all rooms and lounges. The lobby is in the basement, which connects directly to a vast shopping center and the Minato Mirai train station. Excellent standards all round. No complaints here."…""Very smart hotel located on the upper half of a 70-storey tower near the habor. Terrific views from all rooms and lounges. The lobby is in the basement, which connects directly to a vast shopping center and the Minato Mirai train station. Excellent standards all round. No complaints here."WWW…"

Reviewed on Aug 21, 2020

"Excellent all around!!!"…""Excellent all around!!!"WWW…"

Reviewed on Feb 15, 2020

"This was an extra night extension for a 4 night total. The original 3 nights stay experience convinced us to stay one more night. Shibuya Tobu is an outstanding hotel all around."…""This was an extra night extension for a 4 night total. The original 3 nights stay experience convinced us to stay one more night. Shibuya Tobu is an outstanding hotel all around."WWW…"

Reviewed on Mar 2, 2020

"The location was great and room was clean! I wish to stay there again when I go to Tokyo"…""The location was great and room was clean! I wish to stay there again when I go to Tokyo"WWW…"

Reviewed on Sep 23, 2020

"Great location, established Japanese branded 5* Hotel"…""Great location, established Japanese branded 5* Hotel"WWW…"

Reviewed on Jun 13, 2020

"Staff is nice. Area is perfect. I will probably go back there again."…""Staff is nice. Area is perfect. I will probably go back there again."WWW…"

Reviewed on Oct 20, 2020

"Stayed here during the Rugby World Cup. Was situated really close to subway and JR lines, although with all the building work at the station it proved a bit difficult getting to the main road on the other side of the station. Other than that, place was great. Service was excellent, the front desk ..."…""Stayed here during the Rugby World Cup. Was situated really close to subway and JR lines, although with all the building work at the station it proved a bit difficult getting to the main road on the other side of the station. Other than that, place was great. Service was excellent, the front desk ..."WWW…"

Reviewed on Mar 13, 2020

"Rooms were small and air conditioner somewhat noisy but overall a very positive experience. Family restaurant in the building and convenient store across the street."…""Rooms were small and air conditioner somewhat noisy but overall a very positive experience. Family restaurant in the building and convenient store across the street."WWW…"

Reviewed on Aug 2, 2020

"Food and servive in 17th floor club were excellent!"…""Food and servive in 17th floor club were excellent!"WWW…"

Reviewed on Feb 23, 2020

"Amazing breakfast buffet and friendly staff! Would stay again"…""Amazing breakfast buffet and friendly staff! Would stay again"WWW…"

Reviewed on Mar 20, 2020

"Location was great! Staff was very polite and the hotel was very clean."…""Location was great! Staff was very polite and the hotel was very clean."WWW…"

Reviewed on Mar 17, 2020

"Stayed at this hotel for 11 nights. Good location, Bashamichi train station is literally outside the hotel with links to tokyo 40 mins away. There is also a Lawson 30 secs from the hotel for groceries. The hotel checking was easy and our suitcases were taken to our rooms after we had dropped them ..."…""Stayed at this hotel for 11 nights. Good location, Bashamichi train station is literally outside the hotel with links to tokyo 40 mins away. There is also a Lawson 30 secs from the hotel for groceries. The hotel checking was easy and our suitcases were taken to our rooms after we had dropped them ..."WWW…"

Reviewed on Feb 19, 2020

"Love the hotel spacious and very good for me to relax and unwind on my business trip"…""Love the hotel spacious and very good for me to relax and unwind on my business trip"WWW…"

Reviewed on Jul 28, 2020